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Church's Chicken

Church's Chicken

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3.2 Google Review
3264 Summer Ave, Memphis, Tennessee, 38112, United States
(901) 454-0785 www.churchs.com
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Google Reviews

Refresh Reviews 3.2


Apr 23, 2018
It's best to go around lunch time to get the best meals. You don't want food that has been sitting around waiting for customers. Remember, some locations are better than others in all degrees - customers service, cleanliness and wait time.

Mar 6, 2018
Second time visiting this one on Summer Ave. The 1st time it was 40 minutes before closing and the staff heard us at the drive thru and never answered. When we pulled to the window a guy came to the window and told us to drive back around. We were the only ones there. We drove back around no one answered and they just laughed when we pulled back up at the window. This happened at night. Went back a couple of weeks later not thinking this was the same location. Realized it after setting at drive thru 10 min, no response. We pulled up after waiting another 3 minutes thinking speaker didn't work. Get to window a lady was there never addressed us at all but kept looking back to see if we were still there. Finally the guy who was cooking came and took our order. (Who ever owns this place needs a whole new staff). I love me some Churches Chicken, But the Summer Ave location. Run from it!!!!!

May 9, 2018
Waited 5 minutes just to get an order of okra, when either one of three people just looked at me standing there waiting to be served when finally the lady servicing the drive thru window finally decided I might want to be waited on, if not I would have been standing there longer than what I was, this is totally unexceptable and needs to be look into. I appreciate your help with this situation, and I was the only one standing there at the time, that's what makes it all the more ridiculous.

Apr 7, 2018
Super slow service on a Tuesday at 12-ish in the afternoon!! Let's see: no ice in the lobby, no lids for medium cups, no sporks to eat sides with, wait for strips, wait for white meat, wait for biscuits and the most watery mac and cheese ever. Oh, did I mention the manager was there, walking around on her phone without a care in the world. Tuesday, lunch hour, get off the phone AND HELP YOUR CREW!!!!

May 2, 2018
poor customer service, cashier working drive thru, front counter, and making orders. a good in line for 10 mins without anyone acknowledging that there was a line, manager came up front and acted as if the line was invisible also. I eventually walked out as well as a few others.

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Opening Hours

Mon:10:30 am - 10 pm
Tue:10:30 am - 10 pm
Wed:10:30 am - 10 pm
Thu:10:30 am - 10 pm
Fri:10:30 am - 10 pm
Sat:10:30 am - 10 pm