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Panda Express

Name: Panda Express
Address: 2901 S Capital of Texas Hwy, Austin, TX, 78746, US
Telephone: (512) 306-1678
Price range: $$$

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3.9 Google Review

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2901 S Capital of Texas Hwy, Austin, Texas, 78746, United States

(512) 306-1678 www.pandaexpress.com

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Refresh Reviews 3.9

Jennifer Smith

Apr 17, 2018

I love Panda Express, but this location lacks costumer service and the food is not made like other locations. I got Chow mien, chicken teriyaki, and green bean chicken. The chow mien was good, chicken teriyaki was too bland. It tasted like plain chicken. The green bean chicken was smothered in sauce. I didn't even finish it. The teriyaki sauce was so strong, I did not put it on my chicken and the girl there gave my husband attitude when he decided he wanted to eat somewhere else.

Jessica Naranjo

Nov 7, 2017

Four out of five stars for food but their website brings the rating down to two stars. Their website and app is absolute trash. I tried to order and took FOREVER to load, even after switching internet connections. I had a promo code and when I used it, I decided to go back in my online order to change the pick up time but it created a new order and would not let me use the promo code. Their website is an embarrassment to today's technology.

abdoulaye bah

May 22, 2018

Best food,best place and friendly people

Aivy Vopham

Aug 16, 2017

If I can give this place a 0 I will. Their food is so so but I always get the same entrees and sides when I'm at this panda express location. This time I was with my husband so I eat slower then I usually by myself. While I was eating the veggies portion. I saw a baby worm. I thought no its not. Then I looked closer and still I don't want to believe it's a baby worm. I confirmed with my husband and he said. It sure is a baby worm. I was sick to my stomach. I want to scream but I couldn't becuz i was embarrassed. I took the meal over to the cashier and told him that there's a worm in my meal. He then take a look and call the chef over and she whisper something in his ear and the cashier said. I can refund you the meal porrion but not the whole meal total. I said I want a refund on everything that total $17.00. The chef then came back and whisper in the cashier ear again. After a 5-8 minutes. They refunded me $17. No apologies from the chef until I'm about to walk away. Their customer service is extremly horrible. I believe the chef name is Trinh. I still feel sick of what happened. If you go to the mall and eat here. Just know that your veggies are not being wash throughly.

Marco Roman

Jun 3, 2017

I feel bad because every time before today has been a 4star experience. I am a mall employee and eat here atleast 2 or 3 times a week for the pass 3 months. Today I got there and it wasn't busy which is crazy for a saturday, I always get the same thing need and chow mein noodles with a drink. Well no noodles, I didn't mine I let the person behind me go and a couple others.. when I finally got to order I asked for a plate but wanted to try the beef first. It was crunchy! I have never had it, I told the lady she ignored it so I just went with chicken.. which I have gotten. Before usually its a good portion but not this time. She used 3/4 of a chicken fillet and put the rest back. Which I never seen before... when I got to the counter I was charged 8.35 with a 10% discount added to it. I came back and let them know they may have charged me for a plate and not a bowl.. Just as a concerned paying customer. This was already 24 mins after no noodles😅 I told them I order the same thing practically everyday/every week.. they told me it comes out to 8 somethung due to taxes... I'm sorry but the 10% off should decrease the price since taxes are under 9%... sure enough I looked on my bank account to verify every other purchase I have made at panda express has never been above 8 dollars. I lost 1.60 or something like that.. but you guys lost my trust and respect due to the way your employee didnt listen.. instead argued with me. So, i am going to give you 2 stars instead of one because I understand this goes by experience and some individuals can ruin it for everyone else. [I understand I don't have to have 10% off but even if i didn't get that benefit for being a mall employee.. the order charged to my card would have still been wrong.]

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Opening Hours

Mon:11 am - 9 pm

Tue:11 am - 9 pm

Wed:11 am - 9 pm

Thu:11 am - 9 pm

Fri:11 am - 9 pm

Sat:11 am - 9 pm Today