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Pollo Regio

Pollo Regio

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3.8 Google Review
2430 14th St, Plano, Texas, 75074, United States
(972) 312-1200 www.polloregio.com
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Google Reviews

Refresh Reviews 3.8


Mar 28, 2018
I went in today at around 12:30 for lunch and the chicken was cold and had no skin. The order took atleast 15 minutes to prepare. Asked to substitute beans with pork for rice and had to go.back and have that corrected. The cashier explained that the chicken was skinless because it was cut that way. Dirty dining area with food droppings all over the floor. I won't be returning.....

Feb 4, 2018
So I rarely make these kind of reviews but something changed at this restaurant. Been several times they messed up our order. Today we ordered 2 chickens 2 burritos 1 hamburger and we told them can you please make sure our condiments are there. Last time you guys forgot to put them in there. They go sure no problem. When they handed the order we asked again everything there ? They go yes. Man we get home and no salsa. Are you freaking kidding me. Like seriously all that food and no salsa??? Last time I go there. I guess better start going to pollo loco way better customer service.

May 9, 2018
The food was very good. Reasonably priced and on the table quickly.

Feb 8, 2018
The chicken is awesome and place is good. The only reason for 3 star is customer service

Nov 12, 2017
This is some of the best grilled meat and vegies I've had in forever. Yes it cost a little more but it "OUT TASTE" any less expensive options. Great portion sizes.

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Opening Hours

Mon:10 am - 10 pm
Tue:10 am - 10 pm
Wed:10 am - 10 pm
Thu:10 am - 10 pm
Fri:10 am - 11 pm
Sat:10 am - 11 pm