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Cicis

Cicis

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3.5 Google Review
3128 Forest Ln #Ste 211, Dallas, Texas, 75234, United States
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Google Reviews

Refresh Reviews 3.5


Apr 14, 2018
They're always busy but keep up with everything very well. The pizza bar is always fresh and full. Pretty large dinning area. PSA: People!!!! Take your plates to the trash when you leave! Don't just leave them on the table.

Mar 15, 2018
The new renovation and expansion resulted in a better Cici's location that's more comfortable and enjoyable. All the new amenities resulted in a bigger place that's able to create a better experience for how busy it can get, from the better arcade games to better seating. The food is still good and the employees are always their to help. I am always glad to know that they make sure you have the best experience they can possibly provide.

Mar 28, 2018
Wow. I have never been fond of this location but this place to begin with BUt it’s the closest location to my moms so when she’s craving salad and pizza this is when she goes. They remodeled but the remodeling does NOT match the staff. The staff is not welcoming, did not smile and I did not hear the “Hi Welcome to Cicis” tradition, I believe that was broken awhile back. I had the worst visit ever. The pizza tasted like dough, not spinach flavor nor pepperoni and jalapeño flavor at all. It was my sisters treat and honestly feel bad for just having 2.5 slices. It was horrible and I guess the changes the style because the slices were super thin. We got there between 5 & 6 and it was not very busy. The pizza was hard and cold as if it were sitting there for awhile and the warmers weren’t set at the right tempature. I figured since it was dinner time more pizzas would be cooking to replace the old ones, there were some cooking and there were plenty of staff but they were just here for a paycheck. My sister was craving the warm noodles, and she got up exactly 5x to check if the noodles had been refilled. Seriously how long does it take to cook noodles?? Finally an employee filled the pot but the noodles and they were cold!!!! wow. My sister spit them out as she took the first spoonful (literally) I was so upset. There was a manager that was there once before very nice always greeted everyone and asked if everything was ok. He obviously no longer works there. I work in customer service myself and always bend my back for customers to make sure the customer feels content in spending every dollar wisely. I will continue visiting my Irving locations, it’s about a 18-22 minute commute from my moms. But know next time my family wants to spend $47 and have 100% customer satisfaction it would be worth the drive.

Nov 22, 2017
Absolutely deserves zero stars. Upon arrival we got a dirty plate off the clean plate stack, employees were rude and seemed unbothered. The soda machine had all the drinks watered down... no taste to the soda. Pizza was dry and had been sitting out a long time . The salad bar looked filthy. It was extremely dirty and very little sitting area. Overall service and cleanliness deserved a zero. Food and drink also deserves a zero. Disgusted, won't be back to this location.

Mar 13, 2018
Great job with the remodeling. But the same rude ass people and poor service.

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Opening Hours

Mon:11 am - 10 pm
Tue:11 am - 10 pm
Wed:11 am - 10 pm
Thu:11 am - 10 pm
Fri:11 am - 11 pm Today
Sat:11 am - 11 pm