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On The Border Mexican Grill & Cantina

On The Border Mexican Grill & Cantina

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3.6 Google Review
Grand Prairie, Texas, 75052, United States
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Google Reviews

Refresh Reviews 3.6


May 7, 2018
Horrible service. It took twenty minutes to get our drinks (2) and refill our water glasses even though the place was practically empty. The server never came back to refill our chips, he just took the bowl. When we finally did get our food the kitchen neglected to tell our server that the item we had ordered for our daughter was not in stock. So we had to wait for them to cook her some thing else while my wife and I waited. No apology, no offer to comp or make the situation right. To top it all off the food presentation was laughable at best and didn't taste any better either. Never going back. Save your money. Don't eat here.

Jan 7, 2018
Pretty small menu but still a good selection of food. Drink menu is about the same size. Went to this location expecting the normal standalone restaurant but found a pretty small location inside a strip mall building. Food was good and the service was fast and friendly. Would definitely go back.

Mar 6, 2018
Went to this OTB with my mom and sister, the guy didn't seat us, so we just found our own place to sit. He Asked us what we wanted without giving us any menus. When we finally decided what we wanted. I ordered a beef burrito, and i was given a chicken burrito. While waiting for food, we weren't given any chips and salsa until 10 minutes after we ordered. The waiter was a black male, working the 4pm shift this tuesday. Bad service overall, came to check on us once. You can tell when someone just doesn't want to be here.

May 3, 2018
This location has been going down for awhile but last night was the worst experience. Our drink order was wrong. Our food was served cold after we waited over 30 minutes .The waiter vanished for long periods of time. He didn't refill our drinks. This location is not worth the trip. Pick some place else to eat.

Feb 6, 2018
The server is very rude waited 10 minutes before she came to the table to take the drink order, after she passed by 3 times. There's only 7 tables that has guests eating, some of the employee's just standing around. We visit OTB a lot in the pass when you get the never endless enchiladas on Monday, they start you out with 3, then on the refill they give you 2. She said you only get 2 at all time. The refired beans was cold when our order came out. The employee's is more interested in getting ready to close for the night instead of serving the customer's. Which it's only 8:45pm and the close at 11pm. I hate when I pay in cash and they don't give me all of my change back. If you want .37 for your tip, that's what you will get. Not only that if you keep someone change, that would be stealing from your customers. This sound like a management problems. The Arlington location is much better.

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Opening Hours

Mon:11 am - 11 pm
Tue:11 am - 11 pm
Wed:11 am - 11 pm
Thu:11 am - 11 pm
Fri:11 am - 11 pm Open Today
Sat:11 am - 11 pm