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Pizza Hut

Pizza Hut

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2.6 Google Review
5444 N Fry Rd #Suite A, Katy, Texas, 77449, United States
(281) 859-6588 www.pizzahut.com
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Google Reviews

Refresh Reviews 2.6


May 14, 2018
I always order from this specific restaurant. I am also a rewards member. I ordered for online delivery. I received a call stating my payment was "accidentally" refunded so I needed to give my credit card info again. (After waiting 45 minutes for my pizza) I questioned the manager (Michael), letting him know that I wasn't comfortable giving my information again as my credit card/bank showed my payment was processed. He became annoyed because I wanted to know why that happened. He said they were "12 minutes out" and hung up. I realized after a few minutes that my pizza wasn't going to be delivered and that he was only trying to hang up because he was unable to provide me with an a valid reason as to why they refunded my card and why my order would not be processed. The professionalism at this establishment is non existent and I am appalled that I would be treated in that way given my longevity with your company. It took almost two weeks to finally get my money back. I will never return. Do yourself a favor and go somewhere else.

Apr 21, 2018
I ordered three pizzas and they were horrible. The cheese wasn't melted, they gave us the wrong ingredients and the wings were disgusting I only gave them one star because I had too. I'm never ordering from here again

May 23, 2018
5.23.15 time 6:09...i spoke to the “general manger” which I’m so surprised they gave him a title like that with how rude he is. I go on to asking him questions about my delivery order and how i received a email conformation about my pizza and the money being taken out of my account but the website stated how my order wasn’t processed. I quote “Oh my god I’m telling that we don’t have any information about your order and you need to call your bank instead of us”.But i should’ve known by their ratings not to order there. NEVER AGAIN

Mar 18, 2018
The pizza's never get delivered in a timely fashion. There's always an excuse as to why the pizza didn't arrive on time. I also tried to call to check the status of my order and no one answers the phone!

Feb 9, 2018
I read the reviews, saw how bad they were and was like eh I'll try it anyways. Out of cheese. No call or anything I just showed up at the correct time to be told they haven't and can't make my pizza. Weird.

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Opening Hours

Mon:10 am - 12 am
Tue:10 am - 12 am
Wed:10 am - 12 am
Thu:10 am - 12 am Today
Fri:10 am - 12 am
Sat:10 am - 1 am