Popeyes Louisiana Kitchen

What the heck? Only accepting CASH? I send the daughter with my check card for family dinner and you ONLY ACCEPT CASH? Last time visit , it took 20 min for a 3 piece dinner??? Y'all need to get it together..... and I'm being civil.

This was by far the worst example of customer service I have ever seen. Beginning at the drive thru, she was extremely rude, acted like I was bothering her. At the window she never said a single word, not one word. Barely suck her arm out to hand me the drinks and then the food. Not a single word!!! Absolutely the worst service at this place.... Never again and I will spread the word this place is horrible.

You will usually get some form of the numbered combo you order. After that you've got about a 50/50 shot of getting the actual type correct. (I only like the spicy but it seems like they go with a close enough approach on this one because I'm given the regular all the time even though the difference is really obvious). Last time I went the girl didn't even ask for my drink order so I had to ask if I could get a Dr. Pepper. She put me down for a coke. (Also regular chicken again you Bast***s) The time before that I got what I think was diet Dr. Pepper (close enough again right?) it was diet something but even for a diet soda something seemed off. I ate some of their good fries to wash the taste out and chucked it. They seem to have a lot of different staff and some of the older Ladies are great and get my order right every time. The chicken is usually great (it's still Popeyes after all). I just make sure to go somewhat near peak hours otherwise you are probably looking at some dried chicken that's clearly been on the warmer for a few hours. I've never bothered to go back and complain because I don't really expect (or honestly even blame) the employees to give a s***. There is one girl that just yells angrily at you through the garbled speaker which is pretty shocking the first time it happens to you (I kinda like it now). I'm sure that I'll roll the dice again in the future and give them a shot whenever that Popeyes craving hits because I live just down the road. Best of luck with your order. You will be genuinely surprised at the s*** some employees will try to pull. Life's an adventure. Go eat some chicken.

Delicious chicken and sides. Fast service. Correct order.

We are from NC so every time we go to VA we come to this Popeyes. We always get roughly the same thing and it is always yummy. Today we originally were going to use the drive thru but no one ever came to wait on us. We say there for about 3 minutes before deciding to go inside. We went inside and everyone was very friendly and helpful. We ordered a good amount of food and it didn’t take long to get it. The food was great. I will be going back.