Jason's Deli

Someone dropped me off some lunch from this Jason's and it was supposed to be a veggie sandwich. What I got was a "sandwich" piled high with RAW spinach. Nothing else. Two peices of bread with RAW spinach. I called the manager and he didn't seem to care at all and told me that was indeed the veggie wrap made into a sandwich. He wanted the person who got it to bring it back. They were gone and I was still working... and very hungry. I said, your veggie wrap has ONLY raw spinach?? Really??? After silence, he said let me take your name down to be sure they make it right next time. Not hey, your work is literally across the street (which i had mentioned) let me have someone get you the right one right away. Not hey, let me take your info down and comp you the correct sandwich next time. He was just blowing me off. This is particularly sad because my work, at town center, we have a huge staff and order food often and cater too. And being vegan, Jason's had far more fresh options for me, but they have messed up SO MANY of our orders (which happens and none of us are rude or angry about it) but they get short with us ANY time they mess up and don't try to help. Jimmy John's, right here, is friendly and very professional, delivers to us FREE all the time and caters our meetings and we spend a TON with them. All I really wanted was them to care to fix their mistake. I work in retail, I know how difficult customers can be and how busy town center gets, but that sandwich was a joke and half made me feel like the person who ordered it for me told them I'm vegan and someone didn't like that and made me a huge raw spinach sandwich. I essentially told everyone at my work and they were truly shocked by the sandwich, because it was indeed piled ridiculously high with a bag of spinach. Then they all began to commiserate on their bad experiences there and we all agreed to no longer give them business.

Food is great!! Love the salad bar. Customer service is horrible. 8 out of 10 times there is no one at the register when you come in. When your finally recognized and your order is taken, you move down to the end of the counter to get a salad plate where you are ignored again, left waiting to get a plate which usually is dirty. Dirty plates are a big problem here!! I sometimes visit multiple times a week only because of the salad bar but no more. Had enough of the unsanitary dishes and horrid service. Complaints fall of deaf ears!

Excellent food and service everytime. one of mine and my girlfriends favorite lunch spots . They treat you like family and always cheerful service. Plus the excellent free ice cream!

Decent chain restaurant with focus on healthier options. Fair price. Decent food. Drive through service as well as ample seating. Good option for kids and picky eaters.

Great food! Great location! I love the muffuletta special with ham and salami!