Captain Ray's Buffet and Sushi

Even if this is my second visit to this facility. The first time I went it was wonderful no, the service was great, and many people were there and the food was wonderful. The second visit last Sunday about the same amount of peoples were their, the food was cold, the service sucked, I never received a refill on my drink, there were two servers taking care of two of us. The crab legs took 20 minutes to come out and 2 minutes to leave the buffet. Kind of Stingy I'd say! The oysters were horrible, all the meats work stuff and or cold or both. Was very disappointed. Neither one of our servers kept our table cleared and ask her ask him for a small cup of Old Bay which completely ignored.. Both servers had an attitude unlike the one young lady we had on our first visit about a month ago. I was very excited to return to Captain Ray's but very disappointed even at $12.99 it was still not worth the money having to wait so long to get a few crab legs. Even when the crab legs came out it was only a half pan and not even hot. The oysters tasted a little off so did not finish what I had on my plate. The Chinese food was good and flavor but most was not hot even coming straight from the kitchen. I will give Captain Ray's one more chance and try the Hibachi section and if that is anything like the buffet I will not be returning. If the servers have poor attitudes and do not keep my drink filled or bring out Old Bay that will also be a determining Factor if I return. Our servers were downright rude. This food was downright bad including the food coming straight out of the kitchen as well as the crab legs that came out every 20 minutes or so with 10 or more people in line on both sides of the buffet leaving nothing for the people at the end. I feel they use the all you can eat crab legs as a gimmick to get you inside but refuse to put them on the buffet. The restaurant is absolutely beautiful and the food looks wonderful when it has food you are seeking on it. The management team and owner need a staff meeting to teach the server how to treat their customers so they can make money also. I know every trip cannot be perfect but the experience I had and problems I had are things that should have been perfect and that is managements fault. I do not have a picture, but I do wish I had a thermometer to show the temperature of the food on the buffet last Sunday. The Price is Right, the restaurant is beautiful, the first trip our server took very good care of us and the food was great and crab legs actually came out within a reasonable time. The only thing I can say about the second visit is it sucked!

The prices are unbelievably low but the food are actually not bad! 8.99 lunch 12.99 dinner and you can get like idk 50 choices on the buffet area. Love the house steak and the fried bun with sugar. There are also coupons online or the ones your house might get from the mail, like $1 off of the lunch buffet n $1.50 for dinner. The place is also huge so it's good for groups.

A decent place to enjoy a inexpensive meal. Be warned that you are expected to pay first. The environment was clean and foods well organized to like type foods. Some of the food was a bit cold and tattered. The location… hummmmmmm.

In my opinion, the Hampton roads area has a quantity of chinese restaurants and buffets but not always the highest quality. With that said, Captain Ray's is one on the better buffets in the area. Selection is good, atmosphere is nice and the food taste is OK.

My family and I eat here about once a month and always leave full and satisfied. For the price you cannot get a better variety. My kids are vastly different when it comes to what they like to eat, and this is one of the few places where they can both get exactly what they want. I don't understand all the negativity that I have read. We have probably dined here 15 to 20 times, and the service as well as the quality has always been superb.