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McDonald's

McDonald's

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3.3 Google Review
5833 Northampton Blvd, Virginia Beach, Virginia, 23455, United States
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Refresh Reviews 3.3


Jan 28, 2018
Best inside customer service EVER!! We stopped in for a quick bite before shopping on Friday. The line moved quickly inside! As I ordered I was advised fresh baked cookies came in addition to my combo! Cool. When my order arrived to the table it wasn't exactly correct so the MANAGER bought back a freshly prepared combo with an ADDITIONAL order of fries AND a toy for the toddler in my group!

Mar 30, 2018
The computerized ordering screen did not work. I waited 5 minutes at the counter for someone to show up and take my order. The cheese was barely melted on the hamburger. The one bright spot was the Snoopy toy in the Happy Meal.

Apr 20, 2018
Came with my sister in law and she offered to pay for my biscuit. My chicken biscuit was fine. Her order however was completely messed up and we didn't have time to go back and rectify the situation. Wouldn't come back to this location.

Dec 29, 2017
I have only been in this area for a week, so at some point dollar burgers are cheap and easy for dinner. This is the worst customer service I have EVER experienced! You have to correct them multiple times, but if they would just listen it wouldn’t be so hard! I corrected her three times and she still got my order wrong. The unfriendly sad, sagging faces are awful. They practically throw your food out the window, and whoever makes the drinks... I only got three sips of my tea, because it was filled to the brim with ice. I have been three times at different times of the day, and the service was no different!! Just horrible.

Mar 31, 2018
The ordering kiosk is a great idea but the service after is inadequate. I choose the table side service which is suppose to be delivered to your table but after waiting over 20 mins for my food I went to the counter to get it from the cashier. I notice the same thing happen to another customer while I was there. Also the order kiosk allows you to order lunch menu items during breakfast which you can paid for but then told by the cashier after paying at the kiosk you can't have it until lunch hours.

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