Abbey Capitol Floors & Interiors

I had two rooms carpeted, one wall to wall and the other an inset. I also had a stairway with a landing installed with a oriental runner. My experience with Abbey Floors could not have been better. Allison was so helpful with helping me choose carpeting but also so prompt in coming to my home to make sure the selections would flow with the rest of the house. The installer was such a pro. I would absolutely use this company again. The pricing was so fair, the service was not notch. You cannot go wrong with choosing Abbey Floors.

Total transformation! We did not think that changing from carpet to laminate would make that big of a difference, but it did. The bedrooms carpets were 12 years old, and the dogs did their damage, so it was just time. When deciding to switch to laminate, we researched, met with, and interacted with every flooring place in town, and for the most part they all seemed to have the same products. We decided on Abbey Capitol floors because of Allison Jordan. She was organized, she was prompt, timely, she listened, provided us samples, made the appointment, came out and confirmed room dimensions, provided some insight and different price quotes based on which direction we wanted to go, and ordered our flooring once we decided what we wanted. Carl (the install coordinator) came out and looked at the rooms to determine the job scope. We already removed the carpets ourselves which helped him provide guidance to us on how to prepare the sub-floor for installation of the three rooms. They delivered the boxes days in advance for acclimation to the house. The installers (Ron and Zak) are very experienced. We learned a lot of tips and techniques for floor installation and we are very confident in doing an install on our own if we had to. Overall, three rooms took a full day and a half. Two rooms were finished by the end of the day with one half of the third room left to finish. Ron came back the next day at 9 a.m. and was gone by noon. We saved ourselves considerable cost because we emptied the rooms, removed the carpets, and smoothed out the sub-floor high points down with a belt sander. (Love you tube) With us preparing the rooms ourselves, the cost was about $1,100 per room plus tax for 3 average sized rooms plus the closets. (We did not do the Master) Also, the flooring was ordered down to the last box. Almost nothing left. Super precise. We saved about a grand doing the prep. We would recommend to anyone who wants to have flooring installed, to have a plan for: Keeping pets out the way, rearranging the home for furniture being cleared out of the rooms, covering the floor for the foot traffic in and out of the rooms, power provisions for chop or table saw proximity (they set up outside on a tarp-lots of saw dust) a covered area outside for the cutting (under porch or quick shade) and they may need to use your bathroom at some point. We rate it four stars because we don't know what the state of the floors will be in 5 years, but for now, we can say we love our new floors!

Keri @ Abbey Capitol Floors is a joy to work with and incredibly helpful. I expected the pricing at this place to be the highest in the area given how much nicer their store and customer service is. I found their prices to be incredibly competitive and in many cases better. So why pay more at other places in the area? I recently used them for the first time to install Karastan carpet in two bedrooms. The install was super quick, the installers took the time to show me their process and even helped me look for potential trouble-spots (there were none, thankfully). They were in and out of my place in less than 3 hours. I look forward to working with them again on my master bedroom and great rooms next :)

Many flooring companies brag about great customer service and expertise. But Abbey’s actually delivers the goods! They sent a true craftsman who replaced the floors in our leased commercial space. It had been empty for 9 years. The old floors were medical blue and awful. But Abbey’s transformed them into new floors with a gorgeous laminate wood, clients still talk about. Our massage clinic in Olympia has a clean and professional look! If we open other locations Abbey’s is who we will work with. Clyde M. Stress Relief Solutions

It was very easy to do business with Abbey Capitol Floors. Allison was very helpful and gave me the best bid for the work I needed done, which was master bath flooring. Installation was on time, the job was done professionally, and the floor looks great. As part of the bid I had to have the old subfloor replaced, which means the old had to be cut out. I found significant sawdust afterward to clean up. Also as a result of the subfloor replacement, there was a loud squeak when stepped on. The installer came back and fixed the problem. Overall, I’m happy with the results.