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Tile & Stone Factory Outlet

Tile & Stone Factory Outlet

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4.2 Google Review
4385 Canada Way, Burnaby, British Columbia, V5G 1J3, Canada
(604) 451-4001 www.tilestonefactory.com
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Google Reviews

Refresh Reviews 4.2


Mar 14, 2018
Excellent price on tiles, and friendly, helpful staff members. As no exchanges or returns are allowed, it is important to consider how much you need (sqft) based on the turnover rate of the tile style and lot # for which you are interested. If the tiles have a fast turnover rate, and depending on your remodelling plans, you may want to consider purchasing a bit more than you need. The staff can provide you with this sort of information.

Mar 10, 2018
Good place to pick tiles. Store is clean and the products are nicely displayed and organized. Very good customer service. We purchased tiles from here when we did our bathroom and kitchen reno. Highly recommend this store.

Feb 6, 2018
We had the extreme pleasure of dealing with Amanda on BOTH of our trips into Tile & Stone Factory Outlet - we were so indecisive! We were very pleased with the amazing selection of tile and above all the service and assistance we received from the moment we walked in the door. We would highly recommend Tile & Stone Factory to anyone ! Amanda even followed up with us the next day. Now that's customer service ! Great selection and great prices! Thanks for your help Amanda !

Mar 24, 2018
They do have low prices, and quite a selection! We've been burned by other companies being out of stock, but this place has all of its inventory on display, so there are no surprises about that!

Apr 7, 2018
Horrible customer service! Fiancé came to this place to pick out some samples and they charged her $50 deposit for four pieces of tiles. They didn't tell her she had to return it within 7 days to get the 50$ back. When we went back to return it after our renovation a few months later, the lady at reception was completely inflexible. Kept on saying she can't do anything about it. Horrible customer service!

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Opening Hours

Mon:8:30 am - 6 pm Today
Tue:8:30 am - 6 pm
Wed:8:30 am - 6 pm
Thu:8:30 am - 6 pm
Fri:8:30 am - 6 pm
Sat:9 am - 5 pm