Nufloors - Penticton - Flooring - Penticton, BC - VerView
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Nufloors - Penticton

Nufloors - Penticton

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5.0 Google Review
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101-1397 Fairview Rd, Penticton, British Columbia, V2A 6A1, Canada
(250) 492-0627 www.nufloors.ca/penticton
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Refresh Reviews 5.0
Aug 31, 2018
The salesperson said our 1000 sq foot job would take "about" 3 days. 14 days later it was finally complete. 9 days in ran out of flooring, so had to order more, that was fine. But between the installer's 3-4 hr work days and the lack of care of our concerns by Nufloors, we would NOT recommend this flooring company to anyone. It was insulting to have the installer show up the first day of the project and only lay 10 rows of flooring. Our phone calls were not returned when messages were left, nor were emails returned when sent. I was even hung up on by one of the managers and told I was being ridiculous when I called him on it. To ad insult to injury we were then charged for all of the hard work my husband and I had completed before the project had even begun. (removal of all the baseboards, heaters, and existing flooring) (appliance removal) This charge was eventually taken off, after I was told by one of the managers how honest their flooring guy was, but would take the charges off anyways. What??? So, now I am dishonest? I dont think so. Our $8000 floor is beautiful, but the service was certainly the worst around. Run from these guys people, RUN! One last little tidbit....when I went in personally to take care of the remaining amount owing on our bill (four days after completion) Our sales guy, turned his back from me to avoid any interaction, no hello, no thank you for your business, no kiss my a!* , nothing. Mabey return a phone call, and email from a customer, or mabey shoot a simple thank you for the $8000 you just spent at our business. Hope this review finds all of you well.
Jul 27, 2018
Friendly and knowledgeable staff! Really work with you to make sure you get the product you love.
Jun 9, 2018
Great staff. Experienced and efficient.
Jul 30, 2017
Got a really good deal on flooring from them. The staff really know their stuff too.
Nov 18, 2014
November 2014 The job is now finished and done completely to our satisfaction. We are very impressed with the complete service package from Nufloors. Our hallway, family room and bathroom look fabulous! From the detailed consulting work and home visit that you did to help us make the best selection, the fabulous floor installers that you sent, to the plumber who helped us with advice and install ... Nufloors has a great team! The compliments from our friends tell us that we made a correct choice to use Nufloor for this job. We will drop by in the next day or two to pay the final installment of our bill and to pick up the complimentary floor cleaner that you offered to us. Our Thanks to the Nufloor team for a job well done. When we do the next phase of our home we will be back. Sincerely, Lynne & Ken Earl Penticton

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Opening Hours

Mon:8:30 am - 5:30 pm Open Today
Tue:8:30 am - 5:30 pm
Wed:8:30 am - 5:30 pm
Thu:8:30 am - 5:30 pm
Fri:8:30 am - 5:30 pm
Sat:9 am - 4 pm