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Touch of Color Flooring

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3.8 Google Review

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97 Gateway Dr, Mechanicsburg, Pennsylvania, 17050, United States

(717) 590-8053 touchofcolorflooring.com

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Refresh Reviews 3.8

Greg Gibson

Dec 20, 2017

I had all of the carpet in my home replaced by Big Bob's. Overall, I am thrilled with the results. The carpet is beautiful and was installed well. As other reviewers have mentioned, the installers are contractors for Bob's. They did a good job but did not always act professionally. However I called the manager at the store and he straightened it out, and the installer was great from then on out.

Christina Ostronic

Dec 8, 2017

Giving 5 stars for customer service. We worked with Mo and he gave us a good price on closeout laminate flooring. When my husband brought the flooring home we realized it was the wrong color, due to a sign mixup at the store. I called the store and Mo delivered the correct flooring no questions asked within the hour. Extremely professional and a pleasure to deal with! Will definitely consider Big Bob's for our future needs.

Vicki Potteiger

Jan 3, 2018

I purchased Luxury Vinyl Tile for my kitchen, dining room and bathroom. The tile is fine, however, the installation process was terrible. When the estimator came to the house, he told me it would be no problem for the installers to remove the old flooring, skim coat the floor, and lay the new vinyl tile. It was important to me not to raise the overall height of the floor. The minute the installer arrived, he said it was impossible to remove the old floor, luaun would need to be installed, then the new floor, adding approx. 1/2" to the floor. When I questioned the sales person about it, he said the estimators don't always know what they are doing. For the various problems I had (which I won't go into though they are numerous), the installer blamed the salesman, the salesman blamed the installer, and both blamed the estimator. A very disjointed group to say the least. Numerous times I asked that management be involved in the solution to the many issues, however, I was never once contacted by a member of management. Very disappointing experience. Thankfully, I have a contractor who is able to fix their many mistakes.

Jared Rall

Feb 20, 2018

Moe at Touch of Flooring is great to deal with. Great prices. Thanks again

Deborah Brenizer

Dec 7, 2017

Went there to price carpet. No one really was interested in helping me. I do know now there carpet is more expensive then what I paid. There service in-store stinks. I did get 600 sq ft carpet at a better price with no problem elsewhere. The carpet was Mohawk and on sale . Customer Service is everthing to me.

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Opening Hours

Mon:9 am - 4 pm

Tue:9 am - 8 pm

Wed:9 am - 8 pm Open Today

Thu:9 am - 8 pm

Fri:9 am - 8 pm

Sat:9 am - 5 pm