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Lowe's Home Improvement

Lowe's Home Improvement

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4.3 Google Review
15 Arista Dr, Brewer, Maine, 04412, United States
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Refresh Reviews 4.3


Apr 14, 2018
We shop here frequently and, once again, received wonderful customer service. After being concerned with the accuracy of a large order on this particular visit, the manager (Joe) helped with the transaction from start to finish to ensure everything was precise. We'll continue to give them our business because we feel appreciated here.

May 22, 2018
I am currently renovating my home and i shop at Lowes for almost everything i need. Last night i went in to spend several hundred dollars on supplies and asked for some assistance with finding sand paper and a cordless screwdriver. The "man" that "assisted" me, was the absolute worst, most degrading, nasty person i have just about ever spoken too. He had an absolutely awful tone and personality seemed extremely irritated that i needed help and continued to be degrading. I thought maybe it was just me, but i saw him do this to multiple other people, in front of other employees and management, while no one said anything to him. If my husband had been there with me, he would have gotten punched in the mouth. His name is Bob, and for this reason i wont be going back to this store. I wont spend thousands of dollars on supplies and tools to be treated like this. No one deserves this treatment. The fact that he works there at all, says something to me about this store and the way that it is staffed and run. I feel bad for the other employees that have to work with him. I will now be taking all of my business elsewhere. If someone actually reads this review, before this man makes you lose more business, i would suggest maybe firing him, or at least making it so he doesnt have to interact with customers. How terribly disappointing.

May 13, 2018
Had a very nice employee offer to load my 200# box without being asked

Dec 28, 2017
Good product availability. Lots of items not priced, though, and it's often hard to find help. Used self-check out for some sand bags, terminal required override after 4 when I tapped on not bagging item. The override took, no kidding, almost 5 minutes to get someone's attention to come help. There were 5 people in plain view from where I stood: 2 at registers, 2 at the service desk, and one standing there talking to someone about their day.

Mar 25, 2018
Quality products and excellent customer service! Keep up the good work.

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Opening Hours

Mon:6 am - 10 pm
Tue:6 am - 10 pm
Wed:6 am - 10 pm
Thu:6 am - 10 pm Today
Fri:6 am - 10 pm
Sat:6 am - 10 pm