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Lowe's Home Improvement

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3.5 Google Review

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39 Centre Dr, Plattsburgh, New York, 12901, United States

(518) 561-6517 www.lowes.com/store/NY-Plattsburgh/1195?cm_mmc=YEXT-_-SiteLink-_-1195-_-Lowes

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Refresh Reviews 3.5

Bruce Young

May 30, 2018

Yeah, it's your standard big-box home/business/gardening center. Seen one, seen 'em all. But the staff is patient, helpful, and quick. It's a good store.

David Adams

May 30, 2018

Though a little more expensive than other places in town, I found almost everything I needed. Service personnel were knowledgeable and courteous. As a veteran, I was thanked for my service.

Laurie Mc

May 20, 2018

#lowes is the worse store ever. 3 orders 3 issues they pass the buck to the next person do not deal with your issues so you canâ€™t complain go anywhere else 1. Ordered wood 12 feet by 6 inches the wood is actually 5 1/2 issues have to drive to the store, manager was unhelpful, finally agreed to deliver the 2 pieces of wood to me the next day in the morning 3. Ordered shed, fireplace and table and chairs, 1 week before delivery....I have to go to the store to find out thereâ€™s an issue- there assembly is behind cause of increase in orders, but heard the guy on the phone saying they couldnâ€™t find the shed- by the way no phone calls from Loweâ€™s to let me know thereâ€™s an issue 3. It is the next day, I receive a phone call- between 3 and 5, thatâ€™s p.m. so 2 hour trip to the states again for no reason I will never deal with them again call head office, to be told that I have to deal with the store manager that did nothing to help me at all

Vanessa Kitterle

Apr 24, 2018

So I just bought a grill from the Lowe's in Plattsburgh let me tell you about some poor customer service the woman at the customer service desk snotty rude the woman at the self-checkout when I asked if I could bring my big package there gave me a look like she couldn't be bothered then when I went to the regular check out that woman was also snotty and rude thank God for the guy and the girl who helped me get the grill off the shelf and the guy who helped me load it. You figure as a customer spending $600 in their store the least they could do would be to smile or be nice not impressed

Ian

May 8, 2018

Rude and unhelpful. I went to the garden center to buy some herb plants. I asked the lady where I could find rosemary. I have a clear and very precise English accent, and she made fun of me, pretending she couldnâ€™t understand what I was saying. I was stunned. Iâ€™m never spending a single penny on this company ever again.

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Opening Hours

Mon:7 am - 9 pm

Tue:7 am - 9 pm

Wed:7 am - 9 pm

Thu:7 am - 9 pm

Fri:7 am - 9 pm Today

Sat:7 am - 9 pm