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The Carpet Store

The Carpet Store

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4.2 Google Review
1170 Victoria St N, Kitchener, Ontario, N2B 3C9, Canada
(519) 743-6905 www.thecarpetstoreinc.com
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Google Reviews

Refresh Reviews 4.2


Apr 28, 2018
Great service, great prices. We are really happy with our carpet. Mike was so helpful & good to work with!

Apr 30, 2018
We had excellent service from Mike. From day 1 he lead us in the right direction in choosing a carpet for upstairs in our new house. In terms of price we had shopped around but what sold us on them was the service and honesty we received from Mike. Carpet installers were on time, efficient and even came back quickly when we asked for a few imperfections to be fixed. Will certainly use The Carpet Store in future!

Dec 13, 2017
First impression of the store was great. We did a complete reno, used the Carpet Store for linoleum and carpet. Sales women was eager to assist and sell. Contractors were “sub” and not their own. Carpenters left the place messy. Didn’t clean up any of their small mess (fibres from carpet). They dumped their garbage (cut offs) in our bin (rented). Over measured for price, but didn’t have enough, had top wait for them to actually finish. Linoleum installer was nice, did a good job. Aside from the fact again, he was a sub-contractor. Everything that was promised was not full filled. We had a timeline they knew about and didn’t meet. A lot of phone tag and hassel. We went with this place because we were under impression they did all their own work, they do not. “Family” was implied, that led us to believe they as a business took care of their customers. We paid just under $4000. I would recommend shopping around, Victoria St has a ton of different flooring options. FULL DISCLOSURE...this was done in August/September of 2017. The manager gave us $100 off final bill. We laughed, but knew it was what it was with this business.

Nov 23, 2017
Orest has been helping me with my carpet order and he's been excellent. He's even helped me with hardwood flooring concerns, despite the fact that I'm using a different company for hardwood refinishing. Just very knowledgeable and easy to work with.

Aug 10, 2017
These guys are Fantastic. Mike and Dave truly went out of their way to get us exactly what we needed for a great price. The installation was really well done with care and attention to the things in our home. Truly very professional.

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Opening Hours

Mon:9 am - 6 pm
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 8 pm
Fri:9 am - 8 pm
Sat:10 am - 5 pm

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