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Google Reviews

Refresh Reviews 3.8


May 8, 2018
In the past 8 years the customer service at this store has gone completely downhill. Today was the last straw - I will never shop at Lowe;s again. It is a shame as we are in the midst of a complete home renovation and I saw some very nice items in the store today. Hopefully they will be in a competing store. Today when I questioned the price of an item on my bill - the cashier said "Well do you want it or not?" with no offer to check the price. I returned to shelf myself as it was an item I really wanted. The shelf price was $3.00 lower. The cashier had to look the item up as it wouldn't scan on their system. The cashier only come back was ' Well I looked it up" but when the description does not match the item, you would think a price check might be appropriate. I guess shopping at Home Depot is in my future.- at least the staff is helpful!!!

Apr 6, 2018
I ordered a dishwasher from Lowes. It came in 2 days which was fine, but then the installers couldn't come for two weeks. So I waited the two weeks (hire your own installers so you don't have to wait so long) and they came, opened the dishwasher and realized a part was missing. So it was decided to have that one sent back and a new one sent. Then they said they weren't allowed to move the dishwasher for liability reasons so I have to have it sitting where it was opened until someone will come get it. which will be who knows how long. Now I've contacted Lowes and am waiting to see how long it will take to get a replacement (which they better not protest) and book another installation. It is just one big hassle.

May 25, 2018
Went for help in designing a small deck with a step. Deck went fine but I need to figure out how to get a step to get to the deck.

Feb 16, 2018
Mostly employees are pleasant and helpful. Older woman at customer service is rude and has major attitude. I was returning a carpet cleaner rental to the store and went to the counter marked "returns". She was rude and nasty and informing me I was at the wrong counter ... when I said it was labelled "returns". She advised me "she" wirg nasty attitude was telling me I was in wrong spot. She grabbed the rental book and slammed it on the counter. Major temper problem....will never rent a carpet cleaner there again. Will continue to shop other parts of store where nice employees work.

Mar 5, 2018
Never again. Bought a stove and it got damaged on the way into my house. It's been sitting there not used for about a month. Nobody has cared, nothing has really been offered for the trouble. Customer service is horrible. Lots of other places to spend my money. No need to shop there. Another customer goes to the competition.

INDUSTRY BLOGS

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history - the...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey


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Opening Hours

Mon:6 am - 10 pm
Tue:6 am - 10 pm
Wed:6 am - 10 pm
Thu:6 am - 10 pm
Fri:6 am - 10 pm
Sat:7 am - 9 pm

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