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KINGWAVE FLOORING

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5810 Kennedy Rd, Mississauga, Ontario, L4Z 2C3, Canada

(905) 507-9399 canadafloor.ca

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Luigi Toronto

Nov 21, 2024

Please read to the end. Great customer service provided by Stella, she was very helpful with suggestions and guidance on best suitable floor for my condo, very happy with the choice. This company has lots of options and for certain you will find here the best option and price. Ask for Stella or the manager and you will be a satisfied customer. THE ONLY advise I give is manage to have your own delivery guy to pick up your order to deliver to your home, onsite or office. I did not have good experience with the driver who delivered my 44 boxes he was not friendly and not helpful at all, he did not even have a trolley to carry the boxes from the car to the dock side at my building, to ask to bring up to the unit was almost an offence, so I managed to get a friend to it as I have shoulder cuff injury. He did not care, So 100% I recommend the store but NOT the associated to the company driver.

Chun Li

Apr 23, 2021

Just got floors and stairs redone. Very reasonablely priced and great communication throughout the process. Contractor was professional, end product looks great. I'd recommend their service.

Rui Pinto

Nov 20, 2023

If you are looking for a good selection, this is the place to come to. The pricing is also very good. Forget looking for a representative at a big box store that may have limited knowledge of what they are selling. No pushy sales people here either. Stella is wonderful and a pleasure to deal with. Easy pick up and when I returned my unopened boxes the process was just as simple. Thank you Stella for all your help

Awas KARIM

Sep 23, 2020

I was in the market for getting my floors done on the Bedroom level, after a few quotes I returned to Kingwave flooring in Mississauga. There is a high level of professionalism from the time I stepped into the store to the point where the floors were installed. I've used them before for my main floor and was happy to go back years later! Great job Kingwave Mississauga! I will highly recommend you to my friends and family. A side note to the Husband and Wife installer team! They were both absolutely fantastic!

Yamil Companioni

May 2, 2022

I would give them o star but unfortunately 1 is the minimum i can choose. I have purchased trims and moulding from this location in the past without issues or complaints, however it all has changed. I purchased some baseboards and quarter round a week ago, the quality of product is not good at all, when I asked the person in the ware house if they would replace the defective ones, she said NO, she said those were manufacture issues. I calmly check piece by piece to make sure they were in decent condition and had her replace the broken/unfinished ones. I returned to the same location today May 02, 2022 to purchased some baseboards, I paid for the product and drove to the back of the store to pick the merchandise, when I got there I asked the lady to open the packages as I did not want to have surprises, cuz I know there is no quality in their product anymore , when I opened the 1 package found 3 pieces out of 6 with defects and /or broken, I asked her to replace them and she got really upset, rude and she started talking in another language, she basically kicked me out of the premises and offer to give me a refund and told me not to return there anymore , she did not want to open any other package. When I asked to speak with the manager she refused to call him or even give me his/her name. Honestly is very disappointing to deal with businesses that do not care about the customers and offer no warranty for their product.

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