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The Hardwood Outlet

The Hardwood Outlet

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5.0 Google Review
7250 Keele St #96 &109, Vaughan, Ontario, L4K 1Z8, Canada
(647) 660-4336 thehardwoodoutlet.ca
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Mar 13, 2019
Both Ghaleb (at the showroom) and Hasan (our installer) provided excellent service. Everything was done in a timely and professional manner. Most importantly, our new hardwood looks great!

Jan 8, 2019
We bought hardwood flooring last month from Ghaleb. He is very knowledgeable, sincere, patient and gave me good price with good quality hardwood. He reduced the order for me, he replied email on his off day. Thank you!

Sep 22, 2018
I was referred to the Hardwood Outlet (at Improve) by a friend and have to say that my dealing with Ghaleb was a very positive experience from the beginning. He is knowledgable, sincere, patient and competitive on price. We obtained 5 estimates for hardwood flooring and Ghaleb spent far more time with us to go over options and details than any of his competitors. He educated us on options and quality and eliminated the chance of surprises. I live in an older home with many challenges (i.e. floors are not level) and although the installation took a bit longer than anticipated, the installers did not sacrifice quality for time and did an outstanding job. They were true perfectionists, worked extremely hard and completed the installation as if it were their own. I am extremely satisfied with the job and highly recommend the Hardwood Outlet for your flooring needs. Ghaleb takes customer satisfaction very seriously and I would not hesitate to refer him to my friends and family.

Jul 14, 2018
We hired the hardwood outlet to replace the stairs of our house. Our initial feedback was negative due to deficiencies caused by an inexperienced project manager who ignored our concerns. We raised our concerns to the managers of the hardwood outlet who acted positively and swiftly. They took our concerns seriously and they were willing to listen. An immediate action plan has been established by the owners and all resources were made available including allocation of new team to fix all deficiencies and new materials have been ordered. I can confirm that almost 70% of the project was repeated to turn unhappy customer and negative feedback to a positive outcome that gain our family appreciation. I’ve worked with a lot of different contractors during my home renovation and I’ve never been so lucky to work with a contractor as efficient and responsive as the hardwood outlet. I fear I’am getting spoiled!! I really appreciate and thank Mr. Ghalib Fakih for his leadership and support during this project and also I would like to thank the installers Benny and behnam for their hard work. I strongly vouch for the hardwood out let and recommend them for any future Stairs/ hardwood projects.

Jul 14, 2018
Amazing service and products! Highly recommend

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