Get to the top of the directory by claiming your business!
Independent Carpet One Floor & Home

Independent Carpet One Floor & Home

Claim Business
3.5 Google Review
1400 N Wayne Rd, Westland, Michigan, 48185, United States
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 3.5


Mar 16, 2018
Update: I did receive a voicemail today from Carl. I appreciate that, but the call informed me he hadn't received the measurements yet. I am upping it one more star for the phone call. Thank you. I'm sure Carl Francavilla will remember us. Our name is Joe and John. He treated us very nicely and gave us coffee while showing us around. We scheduled a measurement for 3/14, and informed them that this was an urgent job, however we did not give a date we had to have it done because we were willing to work and be flexible with them and this last minute request. The house is vacant and has a lock-box. The gentleman doing the measurement said that was not a problem, he would go and measure and get back with us. However, here we are two days after the scheduled time and I have not received a single call-back or any information. Its possible he went to the house and measured, but I guess I will never know? It is not up to me to chase down carpet after scheduling a measure. We have now gone with Home Depot contractors and our measure is this Saturday. I don't know if they will be any better, but at least I have received two calls from Home Depot since scheduling the measure. To me, this would have been an easy job. There is literally no furniture in the house. Its a large area too, it would have been between $5000 and $8000 dollars for this job even with the cheapest carpet and vinyl. I also contacted Lowes, who promptly called me back and at least had the courtesy to tell me they could never match Home Depot's pricing. I give kudos to them for at least calling. No call, no show really hurts a reputation, whether you're a person or an organization. I wish Independent Carpet One well, and hope they can not make these mistakes in the future. I added 1 star to this review because the coffee was good. Thanks, Joe

Apr 20, 2018
Never doing business with Carpet One again ever they are garbage horrible business I should call the Better Business Bureau Carl can't help nobody with anything I hope your business go on the dirt

Feb 17, 2018
Great people I'll always come back here family owned. 😀

Apr 18, 2017
Great customer service! Sales associate spent as much time with us as needed for us to make the perfect carpet selection. The installation was quick and the carpet looks amazing. I contacted the store that evening with an additional request and the installer called me the next morning and without hesitation came back to honor my request. I would highly recommend this company and will use them for my future purchases. The customer service speaks volumes about this company and I am extremely pleased with my new carpet and the whole experience!

Aug 31, 2017
While there are many options out there for flooring today, there should be only one option you consider on where to purchase it. Independent Carpet One in Westland, of course! No, they aren't paying me to say this, their customer service and quality work was payment enough. Big thank you to Cathy and Jeane, who went above and beyond to help me find EXACTLY what I wanted. None of those gimmicks or pressuring me to get something I didn't want like those other stores do. Joe S. and Joe B. both did an exceptional job on the installation of the LVP and the carpet. Guess what? Even if I hated it, they would've replaced it for free! You heard me right. 180 day beautiful guarantee. If you're in the market for flooring, take the hassle out of it and stop in at Independent Carpet One. You'll be glad you did!

INDUSTRY BLOGS

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:9 am - 8 pm
Tue:9 am - 8 pm
Wed:9 am - 8 pm
Thu:9 am - 8 pm
Fri:9 am - 8 pm Today
Sat:9 am - 5 pm

Flooring Near Me

Avita carpet inc

Avita carpet inc

36111 Ford Rd, Westland
Westland Floor Covering

Westland Floor Covering

33468 Ford Rd, Westland
onix granite and flooring

onix granite and flooring

33223 Ford Rd, Garden City
Nelson Floor Covering

Nelson Floor Covering

400 Manufacturers Dr, Westland
Nelson Floor Covering

Nelson Floor Covering

400 Manufacturers Dr, Westland