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Barton Bath + Floor

Barton Bath + Floor

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3.9 Google Review
2440 Barton St E, Hamilton, Ontario, L8E 2W7, Canada
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Refresh Reviews 3.9


Sep 7, 2018
Rude, incapable, snotty, unapologetically incompetent, non computerized ordering system leading to chaos (don't worry, it will be all your fault and besides you "definitely knew" everything would be late). Do yourself a big favour and save yourself a lot of money and stress - steer clear of this poorly managed insult to customer service. Response to the (boiler plate) response: Your apologies and promises of investigation come a day late and a dollar short. I complained mightily throughout the process of poor customer service but my efforts were always met with sneers and disdain. I won't mention names of the staff I interacted with but if they had name tags I'm sure they would read, Imperious, Goofy, Angry and Aggressively Rude. But to be fair, the staff at the back were helpful and pleasant. Another reviewer mentioned that they met with a very helpful and enthusiastic staff member on their first visit but that that person had vanished by the time they came back to order. I know exactly what they are referring to as I also met that person and decided to work with Barton Bath entirely because of his helpful and enthusiastic approach to sales. That was the end of any semblance of customer service. I did mention to another staff person who seemed to be a manager that your chaotic, indifferent approach to satisfying customer needs may work for some of your customers but that it did not work for me. I assure you I will not be back and I will never recommend you to anyone I know. And for the record, who wouldn't swear at these idiots after weeks of frustration? Pleasant and Cordial? In your fantasies maybe. It is not polite to lie in these reviews, BTW

Oct 18, 2018
Very pleasant and helpfull staff, extensive selection of kitchen and bath plumbing fixtures and accessories.

Jun 20, 2018
Just finished a bathroom renovation. My contractor put me in touch with Barton Bath + Floor for tile and potentially more for the renovation. We visited once to get a sense of direction and had pretty good service, but didn't get a ton of direction, so we made an appointment to meet with Aaron. When we came back the second time, we were blown away. Aaron didn't take notes (which made me nervous), but when he sent me the details of our potential order with pricing, everything was exactly what we discussed and priced VERY well compared to some other shopping we did. We ordered everything (every single thing) from Barton B+F. Aaron pushed us in the proper direction for decision-making so that we could make all the decisions we had to make confidently. Barton B+T even convinced me to buy a modern, back-lit, soft-light mirror. It kind of looks like a giant Ipad. I wasn't sure about it, but for the price they had them, I couldn't say no. It looks SO GOOD in my bathroom. Can't thank them enough for the advice on that one. My contractor couldn't believe it when I told him how much I'd paid for it. He said he had a customer recently (in Burlington) that bought something similar for 6-7 times what I had paid. My girlfriend put the finished bathroom on Instagram and three people have asked for Barton B+T's number to purchase the same mirror. Big thanks to everyone at Barton B+T.

Oct 10, 2018
Great Customer Service ALWAYS! Aaron helps us with all my plumbing needs.

May 31, 2018
Totally renovated 2 bathrooms using this company as the main supplier. We were very happy with the service and the quality. Thank you Aaron!

INDUSTRY BLOGS

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The Earliest Instances of Whiskey in World History

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Whiskey Trails: A Cultural Expedition through Ireland and Scotland

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Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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Whisky Wonders: An Expedition Across Regions

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A Whiskey Journey: From Water Source to Distillery

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Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

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The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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Opening Hours

Mon:8:30 am - 6 pm
Tue:8:30 am - 6 pm
Wed:8:30 am - 6 pm
Thu:8:30 am - 8 pm
Fri:8:30 am - 8 pm
Sat:8:30 am - 5 pm Today

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