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Planchers 440

Planchers 440

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4.2 Google Review
3912 Desserte S Autoroute 440, Laval, Québec, H7T 2H6, Canada
(450) 681-2647 www.planchers440.com
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Google Reviews

Refresh Reviews 4.2


May 27, 2019
First of all they have beautiful tiles and a lot of choices. Best priced compared to others on heated floors. What I didn't like is while we were looking around and waiting for someone to come over to guide us through the massive collection, they all sat behind the counter chatting and drinking coffee. Not one person gave us 1min of their time. Not even a good morning! After about 15min my husband needed to go over and ask that whenever they have time and finished socializing they could attend to their customers. The male salesperson was rude, saying that they were there and if needed we could walk up and ask. Customer service? Making customers feel welcome and listen to their questions and give advise on their projects? No, why would he?! Eventually one of the ladies showed us what we wanted to know and helped us out. Like I said, not everything is bad, they do have a nice collection, but should work on customer service / experience

Mar 14, 2019
Good place. Good service. Good prices

Apr 1, 2019
Nice place to go for shopping of floor tiles

Jul 24, 2018
Ok, but didn’t have what I was looking for.

Sep 13, 2017
If I could put a BIG FAT ZERO I would . AVOID THIS PLACE. They have done nothing but lie , lie and lie . WE paid in FULL for the flooring ( 14, 000$) , was promised a delivery date of July 28th ( insisting that they would work during construction holiday ) . The floor came in on August 18th and was incomplete AND they sent the wrong railings . The employes were insulting , deamening and disrespectful. The THIRD delivery ( on September 13th , yes today ) was as bad as the second one with a WHOLE bunch of small pieces , that could not cover the bedroom floor , . I called yet AGAIN they quickly responded with " well, you can use the small pieces under the bed , so they won't show" . The even hung up on our face . Save yourself a lot of headaches , choose another place . This is my FIRST review ever of anything because I felt compelled to save other people from the nightmare this place is .

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