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Million Tapis et Tuiles

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2.5 Google Review

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170 Rue Saint-Jacques, Montréal, Québec, H8R 1E2, Canada

(514) 365-1652

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Sagi 7703

Sep 6, 2018

I ordered tiles and was told it would take 3 business days to deliver. It has now been 5 business days and still no tiles. I have workers at my house that I’m paying to do nothing! I’ve called them numerous times to only be given the run around. I asked for the address of the warehouse to pick them up myself but they would not give me the address until I paid in full. WHY would I pay in full when you haven’t fulfilled your end!! I asked for my money back and they also refused to do that. What kind of company does not know at what point a delivery will be made to their business! I followed their instructions and did everything that was required of me! They have not even offered to do something for us in good faith!! Horrible customer service! I completely regret buying my tiles there. The price was good but definitely not worth the headache. After this kind of service I’m questioning if the tiles themselves will even be of good quality! I much rather pay more to get better service. I will never buy from them again!! Only giving 1 star because 0 is not an option!

Doug M.

Aug 20, 2018

Great service and selection

Colleen Flynn

Dec 6, 2017

Bought wall to wall carpeting 5 years ago. Talked to the installer Daniel before job. Was suppose to lift the 1/4 in of vinyl molding and put carpeting under it. Left the house, came back 1 hr later and carpet was cut to meet the vinyl molding. Very upset. To top it off the cut was not straight against the molding. When I discovered this he just responded it was too difficult to lift the molding and it was hard to make a straight cut to meet the molding. What a mess. Found him to be very lazy. Also did not clean the trail of carpeting left in hallway, elevator or lobby. My mistake, my request was not written into the contract. When at the store though Daniel took me over to the vinyl molding and demonstrated what he would do. Called the store was told I had to deal with the carpet layer who never returned my messages. I was in a rush to move in situation, the carpet was on sale. The joke, the carpet cost as much as the installation. Will never have this guy for installation again. BTW, he did not work alone, he had his son with him. i'm posting a 1 star of 5 cause the sales lady knew her business.

Melanie Duval

Jul 16, 2017

Bought a carpet and installation. We were told it would be received and installed within 2 weeks, yet it took more than 6 weeks. The installation guy left our house filthy with his dirty shoes and carpet debris everywhere and did not even attempt to do any cleaning up. He also scratched our hardwood floor with his tools and damaged our newly painted walls. Would not deal with this company again.

azita kazerouni

Jun 6, 2017

Went to the store after seeing online that they open at 9am, but there on their door it says they open at 9:30. It was 9:30 and the lady still didn't open the door for me leaving me in the rain saying she was alone!!! She could't even tell me when they were planning on opening... Very frustrating and unprofessional. I guess they're not looking for customers.

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Opening Hours

Mon:9:30 am - 6 pm

Tue:9:30 am - 6 pm Open Today

Wed:9:30 am - 6 pm

Thu:9:30 am - 6 pm

Fri:9:30 am - 6 pm

Sat:9:30 am - 5 pm