Uptight Carpet & Decorating Center Inc.

Had a problem with our first experience here, but management reached out and wanted to make it right and they did! Matt came out and brought a couple samples he thought we would like and we loved one in particular. He got us back THREE quotes for it (changing the padding and changing the thickness of the carpet) so we could make an informed decision and he was extremely helpful. Will update once flooring is in, but I’m sure we will be very pleased in the quality

I met Frank one afternoon while I was out and told him what I needed. He came out to our house, gave us a quote and we set up a time to start our new flooring. Edgar and Hector were the installers and they did a fantastic job putting our new floor down. We are having more work done hopefully in August and they will get the job. They are excellent people to work with and so glad I found them. I will recommend them to anyone! Thank you for your help and an awesome job!

Sarah was very knowledgeable and friendly. Assisted me with choosing wood look tile and carpeting. Gave me good information.

I highly recommend Uptight Carpet for all your flooring needs. I primarily worked with Frank Chavarria who is awesome to work with as well as the others on staff. We had carpet replaced and hardwoods installed in a bedroom and the job was done perfectly! This was done in a new home we purchased. Closing was tricky but Uptight Carpet was very flexible. Big thanks to Gerry as well working with the schedule! I'm looking forward to working with this company again on my next project!

After much research and a recommendation from a good friend, I contacted Uptight Carpet to request a quote for new flooring. They were one of three companies from whom I requested quotes. Frank Chavarria was assigned to come out for measuring. Not only did he arrive early for our scheduled appointment, he brought some samples and promptly delivered a written quote. After a small negotiation, Frank was able to answer all my questions. I decided to go with them, mainly because they were able to provide the porcelain wood-look tile I wanted while remaining within my budget. Another plus is they would move large furniture. Within a couple days of signing the contract with Frank, Eddie (project manager) was calling to schedule the start date. Frank originally set expectations that they were about 4-6 weeks out for starting a new project. While this was within my timeline, Eddie gave me a start date only about 2 weeks out. What a pleasant surprise. It gets even better. Eddie called me a week before my project was to start, saying they finished a job early and could start that day. Since I was hosting a July 4th party, we agreed they would start July 5, instead of the originally scheduled July 9. On the morning of July 5, Edgar and Hector arrived on time. They did a brief walk-through of the home and gave me an outline of what to expect. They saw we would need to live in the house during the project and wanted to be sure I understood there could be a lot of dust from the tile removal. Then they promptly set to work moving furniture so they could begin tearing out the old tile and carpet. During the nine days it took to finish the project, Edgar and Hector were extremely conscientious. They even took time to play with our three-year old son. Eddie checked in on a daily basis, either with a phone call, text or a personal visit. Upon completion of the project, there were just a couple minor adjustments. Eddie was right there to fix everything. There was no pressure for the final payment the moment the installers were done, rather, Eddie wanted to be sure I was completely satisfied with every last detail. Later that day, Frank called to check that I was happy. I truly am. Uptight Carpet surpassed my expectations, delivering a beautiful floor on time and within budget. I can say without hesitation to contact Uptight for any of your flooring needs. Thanks to Frank, Eddie, Edgar and Hector for a job well done!