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Boatright Hardwood Floors

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3.5 Google Review

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2115 W Anderson Ln, Austin, Texas, 78757, United States

(512) 454-3641 www.boatrightfloors.com

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Refresh Reviews 3.5

Jim S

Apr 4, 2018

Terrible experience with these people. Go read their yelp reviews for some more colorful descriptions......

Jon Hale

Apr 18, 2018

Horribly dishonest! Not a man of his word. Angry, hostile owner that has memory loss after you pay him. If you can help it at all, just use another company and avoid the stress and frustration!

Loren Lafayette

Jul 17, 2017

I called this company for the first time on June 21 and spoke with Sam. We needed the floors waxed for a rental property we have between July 24 & July 30. I was given a bid over the phone by Sam Boatwright and when I asked about scheduling, I was told he would call me back "tomorrow". I didn't get a call the next day, so I called again and spoke with Greg, who got the same information I gave Sam the day before and I was told again that I would get a call back the next day. I called nearly everyday between then to schedule the floors and no one would answer. I finally got a hold of Greg about a week ago (July 10) and he tells me he needs to actually visit the unit (also that he has no recollection of our conversation) - so this bid gets scheduled for last Thursday, July 13th. Then when I called to ask questions about the bid, they can't schedule the floors to be done the days I initially asked for it to be completed and Greg tells me the first time he ever talked to me was last Monday July 10th. Then GREG HUNG UP ON ME. Extremely unprofessional.

Brent Danninger

Apr 1, 2015

This is a long-term review, as I have been using Boatright Floors for over 7 years now. I recently had Boatright repair some water damage (obviously not their fault) to existing floors originally installed by Boatright in 2007. The repairs are undetectable even if you know where to look. A perfect match on color and finish. Service was prompt and the price quite reasonable. I'm a happy camper! Boatright installed floors in three of rooms, and refinished three other rooms as part of a major remodel in 2007. They expertly matched the existing wood, and even managed to correct or conceal mistakes and floor damage caused by other subcontractors. In short, an excellent job. Boatright recommended a more expensive, but more durable finish than regular polyurethane. Fortunately, I took that advice. The floors have stood up to dogs, a wedding, countless spills (we put hardwood floors in the kitchen), Christmas parties, etc. After 7 years, there is no sign of wear, even in heavily trafficked areas. I have recommended Boatright to friends and neighbors and they are my first choice for my next remodel.

Matt Urbancic

Nov 5, 2015

About 6 years ago, we had the Boatright folks install our wood floor downstairs and on our steps. They did an amazing job with that installation, and turned it around in exactly the time they quoted to us. We absolutely love the floor they installed for us! But what I believe really sets them apart is last week when we called them to help us with a portion of our steps that had split due to heavy traffic. The Boatright team scheduled around our busy schedule to come out and repair it for us! They were more than willing to stand behind their work and make sure we were completely satisfied with their flooring. I continue to be impressed by the team at Boatright and would recommend that anyone looking for wood flooring should bring the Boatright team out for the work. The quality of work and the outstanding flooring they provided sets them apart.

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