Elite Floors

I am so very pleased with the end result of my kitchen remodel. I had called a couple of contractors to get an initial bid and they were all close in price. It took me quite a long time to get started on the remodel, and had called them again after some months of waiting. He was the one who returned my call. He got back to me promptly and kept his bid the same even though months had passed by. He used great contractors and completed the job within the time frame I was hoping for, if not sooner than I expected. My remodel included custom cabinets, lighting, backsplash and counters. My kitchen is everything I was hoping for and more. Randy stopped by often to check on the progress, making sure everything was right. I had changed my mind a couple of times throughout the process (added under and over cabinet lighting, different countertops, and added a glaze to the cabinet stain coloring). He was understanding and accomadating of the things I added or changed. He even looked at ways to keep my costs down as much as possible! On time, on budget, a beautiful outcome...what more can I say except thank you for making a girls dream come true!! I love my kitchen!!!

I honestly cannot recommend this business to anyone! It was a completely horrible experience dealing with this place!!! When we paid for our flooring and installation we were told it would only take 2 days to complete the install. It took a week and a half to get this done. We purchased wood flooring and scheduled the install to begin on a Saturday. The called us the day before the install, which was Friday, after 4pm and left a message stating it would be best for them to drop off the flooring a day early so the wood can get "acclimated" to our house. By the time I received their message and was able to call them back they said the installers had already left for the day. First, if they would have called us earlier in the day or told us this when we ordered the material then we could have made arrangements to let them in our house to drop off the materials. Saturday they only stayed for a couple of hours after removing our carpet and did not install any flooring at all. They couldn't even remove the vinyl flooring in the bathroom because they said they didn't bring the right tool and we're not told it was vinyl flooring; they said they brought tools to remove tile but not vinyl which was completely unacceptable! When they returned on Sunday they didn't even have all of the wood trim they would need to complete the installation of the wood floor. They returned on Tuesday and installed part of the bathroom tile... why did they only install part of the tile? Because they didn't bring enough! What kind of idiotic flooring company does not bring enough tile with them when THEY are the ones that came out and measured our floors themselves!!! They came back on the following Friday and still were unable to complete the job because they still didn't have the remaining tile needed or the remaining trim. I called and spoke with one of the sales people and she said the owner was not able to talk and wouldn't be available until The following Monday. I emailed this idiot and told him he needed to call me on Monday. He finally called and actually acted like he was shocked that I was upset. They finally returned on Tuesday to finish the job. If my father in law was not available to come and let them into our home while we were at work then it would have taken even longer to finish this job. I can only recommend that anyone even thinking about hiring this place to install your floors to Stay Away! I heard every excuse from the owner himself and I really don’t feel that he even cared about what we were going through. There is apparently no communication between everyone in the company because no one really even knew what was going on from day to day! I'll never do business with this place again and I will never recommend anyone go there as well! If I could give this place a half star I would.

Excellent company! They did a great job assisting my law firm with picking out the perfect carpet for our office, and the installation process was smooth and very efficient!

Very happy with my new carpeting. Excellant customer service and installer were professional and did an excellant job.

All good... carpet turned out nice