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The Home Depot

The Home Depot

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3.7 Google Review
1325 W Rte 66, Flagstaff, Arizona, 86001, United States
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Refresh Reviews 3.7


Apr 11, 2018
Just got back from Home Depot where I bought some softwood for a project. Halfway through construction I realize that the wood isn't even the advertised dimensions. Both the sticker on the lumber and the tag in store advertised 1x3, when it was in reality 0.75" by 2.5". After Googling "Home Depot wood sizes incorrect", I have learned that apparently there is a "standard" for wood, where dimensions like 2x4 don't actually mean 2" by 4". This makes me feel stupid, and prompts me to change my review from one star. But then I realize I spoke to three different Home Depot employees in the lumberyard about my project, where I specifically spoke about my needs in INCHES, and none of them informed me about this standard, and pointed me to the incorrectly sized boards I ended up purchasing. So one star it is.

Apr 23, 2018
I have been waiting for four days to speak with someone in flooring about samples we ordered a week ago. I’ve left messages for someone to call me back & they never do. Today when I called & still couldn’t get anyone in flooring, I asked for the store manager ... never happened! I used to love this store but won’t be shopping there with that kind of customer service,

May 23, 2018
For all my engineering projects that I had at NAU, this location has always helped me made that process easier with the friendly staff and organized inventory. Extremely reliable

Jan 21, 2018
Great shopping experience at this location. Has everything as most Home Depots do. Always being asked if I need help or if I'm finding what I'm looking for. Keys made to order that really work when you get to your car, house, or storage padlock.I've made many purchases here. Return policy is liberal and easy to return or exchange items if you desire.

May 13, 2018
I once gave this place a 5 star review, but am editting my review because of the this: We are retired. My 67 yo husband and and I are slowly building a concrete sidewalk on our property. Once or twice a week we go to HD to buy 10 bags of concrete. Yet, even when specifically requested, we cannot get one of the young men to load the 60# bags into our pickup, leaving my husband to load it. Thanks for nothing, Home Depot! Pretty shabby customer service, which seems to be the HD business model.

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Opening Hours

Mon:6 am - 9 pm
Tue:6 am - 9 pm
Wed:6 am - 9 pm Open Today
Thu:6 am - 9 pm
Fri:6 am - 9 pm
Sat:6 am - 9 pm