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Flooring America of Chandler

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4.6 Google Review

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6909 W Ray Rd #5, Chandler, Arizona, 85226, United States

(480) 447-1801 www.flooringamericaofchandler.com

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Judy Collard

Jul 13, 2017

I just had vinyl plank flooring installed and the flooring looks beautiful. Great job on the floor. I paid a lot to have them install the baseboards. The quality of work on baseboards is not professional. a few of the baseboards had to be butted against each other and you can totally see the seam( I know you have to make certain cuts to put them together and not see a seam. they used nails that were TOO large. you can totally see every nail. They did return to try and fix the boards they butted against each other, but to no avail. they put caulking on the nail holes and said when i paint the nail holes and seams it should cover them up.Covered up a lot of them but not all and can still see the seams they said they would take them out and redo, however, who was going to repair dry wall when taken out if damaged so i said forget it. It should have been done right the first time.. I am not real happy with baseboards. My son in law put baseboards in my kitchen and bathrooms. You can not see 1 nail hole and he is not a contractor. I do want to add that Brian was the salesman and is really a great person to work with.

Debbie Chapman

Aug 28, 2016

Reaching out to Flooring America of Chandler was the best decision I could have made in choosing a reputable flooring company. I did my due diligence and had 3 quotes and my decision was not only based on price but service. The moment I walked into the store and Greg greeted me I was blown away with his knowledge of the products and industry, and his willingness to spend as much time with me as needed. Greg followed the project from beginning to end of completion. In fact, the entire crew from Jake to the tile layers were all courteous, respectful and wanted to make sure the job was done well and to my satisfaction. I also liked the fact it was a family run business, and would definitely recommend anyone looking for flooring options, a great price and service to check them out.

Jessica Jechlitschek

Mar 13, 2017

The product was good, but the company...not so great. I came into the store for carpet that I thought was discounted. When I asked about it, the salesman Brian only said, "No, it's actually this price...should we go ahead with it?" Not even trying to explain anything, he basically just cornered me. But what choice did I have besides leaving? The crew came a couple of days later. After they installed the carpet upstairs, they noticed that the gap on my stairs had to be fixed first before they could install the carpet for the stairs. Not sure why the salesman who came before to measure everything did not notice, but I told them I had to find a handyman and they would have to come back. What was annoying here is they tried to charge me something like $75 to have the crew come back the second time. We were new homeowners and you would think that the person that came to measure our floor would have noticed. My final beef with them is something that I have to live with today. All they did was one thing: install carpet. But they did not go above and beyond to make the customer's experience extraordinary. So today whenever I walk upstairs, some parts of the floor are squeaky. All they could have done was point it out and offer to screw the loose boards to stop the squeaking, and I would have happily paid for it. This was something I only learned later on, that was possible to have prevented the squeaking. Now I have to hear that sound every time I step foot upstairs,, unless I rip out the carpet and pay thousands of dollars for a new one.

Bernetta Reardon

Apr 18, 2016

I can't say enough positive things about our experience with Flooring America of Chandler. From the salesman, Greg, to the install team led by Jake everything was seamless. The timing was as planned, no delays. In fact the install was finished 1 day early! We had chosen to install laminate wood flooring in several rooms. There are a lot of curved walls in our house which presented absolutely no problem for the installers. So professional. It's never easy to have large amounts of flooring changed out in a home, however, you won't be disappointed if you give Greg a call. Thanks guys!!

Justin Lee Thayer

Apr 27, 2014

Excellent

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