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Lowe's Home Improvement

Lowe's Home Improvement

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3.5 Google Review
8001 Rogers Ave, Fort Smith, Arkansas, 72903, United States
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Refresh Reviews 3.5


May 23, 2018
There was plenty of staff around, greeting me and offering to help. One young even found what I was looking for by checking the warehouse, since no items were like it were in displayed stock. A dozen+ workers were busy stocking and many greeted me and offered to help, and I noticed many them working one-on-one with other customers. A positive, cordial experience in lawn & garden area both outside and indoors! Suddenly it's 1955 right here at Lowes in 2018!

Mar 15, 2018
Went to buy a new washing machine based off the web page saying Ft Smith had it in stock. When we arrived they couldn't find it. Picked out two more different washing machines and they didn't have those either, even when the computer said they did. Would be a really great place to buy a washer if they had some! Ended up having to drive to Van Buren to get the model we didn't want but had to have a washer that day.

May 8, 2018
Horrible horrible horrible I would stay away from I would buy from Home Depot or order from online. There's a person named t in the store that runs the customer service desk that is extremely rude and looks like Satan's daughter. I had bought a Kobalt tool box that says on the outside of the toolbox hassle-free lifetime guarantee which it's not because now loves is telling me I have to contact Kobalt to get the warranty fixed because Kobalt is not a Lowe's brand. I don't know of any other place that sells Kobalt Tools. Stay away from Lowe's they are horrible people very rude and if you have them deliver any appliances to you they will damage them and not tell you and then have you sign the paperwork so they're not liable and make sure that you're able to look at the appliances after they deliver them.

May 18, 2018
Waited 10 minutes in kitchen cabinet area after pushing help button 4 times and still no one showed up still,so we left and found are stuff ourself. Very disappointed with service.

Mar 28, 2018
So I called to get some lumber prices. I get put on hold and 7 minutes later I am asked who I am holding for. I say lumber and they say okay and then promptly hang up on me. Looks like I'll stick with Home Depot.

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Opening Hours

Mon:6 am - 10 pm
Tue:6 am - 10 pm
Wed:6 am - 10 pm
Thu:6 am - 10 pm Open Today
Fri:6 am - 10 pm
Sat:6 am - 10 pm