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Akel's Carpet One Floor & Home

Akel's Carpet One Floor & Home

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3.7 Google Review
1008 E Oak St ##103, Conway, Arkansas, 72032, United States
(501) 764-4870 akelscarpetone.com
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Refresh Reviews 3.7


Nov 4, 2016
CARPET ONE IN CONWAY GETS FIVE STARS + FROM US. HALEY IS THE NICEST, MOST PROFESSIONAL, AND HELPFUL PERSON AND SHOULD BE COMMENDED FOR A JOB WELL DONE. GLENN, OUR INSTALLER IS AN ARTIST! HE INSTALLED OUR NEW TILE FLOORING AND SPENT EXTRA TIME TO MAKE IT PERFECT. IT'S MORE LIKE A WORK OF ART THAN A FLOOR! THANK YOU HALEY AND GLEN. JENNIFER & LOREN SILVA

Feb 27, 2017
My mom used Akel's Carpet One Floor & Home in Sherwood. They offered Mom a better price and promised great service. However once she bought the flooring and they put down, they didn't want anything more to do with her. In last than a year Mom's flooring started to buckle, and not just a little. It was bad. I looked at it and it appeared that they didn't leave a 1/4 gap from the wall for expansion. The Manager told Mom that they didn't have to leave a 1/4 gap, however the instructions said otherwise. The Manager did come over to Mom's house and look at the flooring and told her she had water under the house. However he didn't crawl under the house to look. He was assuming and he assumed wrong. I crawl under the house and looked and it was dry. After Mom made several more phone calls to get her floor fixed, she ended up hiring a contractor to look at it. He crawled under the house and told mom it was dry. The contractor went to the manger of the Akel's store in Sherwood where Mom bought her flooring and talked to him. The contractor couldn't get any where with the manager in fixing Mom's flooring. To make the long story short. Mom hired someone to fix her floors. Akels sent Mom a check for $250, which didn't cover the cost of fixing the flooring. Bottom line is Akel's sold Mom the flooring, Akel's installed the flooring and within a year the flooring buckled and Akel wouldn't fix it. From Mom's experience with Akel's, I would highly suggest going to lumber liquidators, Lowes, Home Depot, ridout lumber and get your flooring and then hire someone that knows what they are doing. You will be so much better off. By the way my mom is still calling them to tell them that the check is short on fixing the problem but no one at Akel's will answer her calls.

May 24, 2017
Bill in the Conway store was honest, professional and knowledgeable! I would highly recommend this company.

Oct 17, 2018

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Opening Hours

Mon:9 am - 6 pm
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 6 pm Open Today
Fri:9 am - 6 pm
Sat:9 am - 5 pm