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Lowe's Home Improvement

Lowe's Home Improvement

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3.9 Google Review
14333 Bear Valley Rd, Victorville, California, 92392, United States
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Refresh Reviews 3.9


Dec 16, 2017
Be careful of what you purchase here. I have bought multiple items from this store only to get home and find that it was a repackaged return with broken or missing components. The most recent was a screw extractor set. When I got home and opened the package, I found that the tip of one of the extractors was broken. It was hidden by the label on the packaging so I couldn't tell when I picked it up off the shelf. Examine items you want to buy very carefully. If it looks like it was opened previously, go to the next! Or don't shop here at all...

May 5, 2018
Took a trip to this locations appliance center. The lady working the counter was NOT occupied, but was listening to another customer talking to her about their grandchildren. So I patiently waited until I was acknowledged; after about a minute. When the associate finally greeted me she seemed bothered by simply having to help me. I was not there window shopping; I was there ready to purchase a refrigerator, and a rather expensive one. She had an attitude, and was short with me. She stated she did not have the fridge I was looking for, so I asked her if she could identify another Lowes that had it in stock. She told me the Apple Valley location did, however when I asked if she could verify that there was actually one in stock at the location she told me she could not do that. I am about to buy a $4000.00 fridge from the company that employs this lady and she cannot even do something as simple as calling the Apple Valley Lowes for me (the phone was right in front of her). Lazy employees give these businesses a bad reputation. I do not frequent Lowes, however in this instance I did because they had the fridge I wanted. I think I will avoid this Lowes for my future major purchases.

May 7, 2018
The young lady that helped me check out was very helpful and professional. Management should be glad she is on the floor.

Apr 25, 2018
Worst place in the desert. Don't bother. If you like Lowes go to the one in apple valley. They're appliance section is the worst. They dont know how to help you. Terrible customer service.

Mar 11, 2018
Couldn't get help in appliances after waiting for 30 minutes. Never was acknowledged. I'm at home Depot 2 miles east on bear valley buying my washer and dryer now.

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Opening Hours

Mon:6 am - 10 pm
Tue:6 am - 10 pm
Wed:6 am - 10 pm
Thu:6 am - 10 pm
Fri:6 am - 10 pm Today
Sat:6 am - 10 pm