Get to the top of the directory by claiming your business!
Universal Carpet and Flooring

Universal Carpet and Flooring

Claim Business
3.5 Google Review
8775 Research Dr, Irvine, California, 92618, United States
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 3.5


Feb 24, 2017
First...floors look great. Holding up well, good quality. Reason I'm giving one star is lack of customer service and warranty coverage. Very frustrating to hear that the strips that are installed between kitchen and family room as well as sliding doors have come up less than one year after installation. Technician claims that it was due to significant water damage. Of course he came right after we had a lot of rain (last month). The biggest problem is that this issue happened months before we had rain. Just got bad enough where we had to call the warranty company. My argument was that the appearance of water damage was from the heavy rains we had over the past few months. However, the rain was not the cause of the strips to come up. I believe this is the case because the strip between the kitchen and the family room came up as well. This did not show any signs of water damage according to the technician. I believe that it was improper installation causing the strips to come up. Disappointing that you have a warranty but there are too many hoops to jump through to get it covered. I have worked for large and small companies in my career and understand that good customer service and warranty coverage are critical to keep long-term customers. I will not be recommending this company to anyone and would caution if you get floors installed. There are plenty of flooring companies out there and I would recommend using them instead of this company.

Jul 3, 2017
I bought from here a while ago and am pleased with the services and results. Thank you

Jul 9, 2014
I regret using Universal Carpet and Flooring for installation of carpet. The carpet started falling apart after about a year and they did not do anything about it. They sent a so called inspector who said that the carpet was OK. I do not recommend them to anybody.

Mar 12, 2018

Aug 22, 2017

INDUSTRY BLOGS

How to Invest in Costa Rica Real Estate

Investing in Costa Rica real estate is a structured process, but success depends on following the right steps and working with experienced professionals.

Kindred Consulting C.R.

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

Safe Real Estate Investments in Costa Rica for Foreigners

Safety is one of the most critical considerations for international real estate investors—and Costa Rica consistently ranks among the safest and most transparent markets in Latin...

Kindred Consulting C.R.

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Luxury Beachfront Homes Costa Rica for Sale

Costa Rica’s luxury real estate market has grown significantly, driven by international demand for exclusive, lifestyle-oriented properties.

Kindred Consulting C.R.

Costa Rica Real Estate Investment Opportunities

Costa Rica has rapidly become one of the most attractive international real estate markets for investors looking to diversify beyond their home country. For buyers from Canada...

Kindred Consulting C.R.


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:9:30 am - 7:30 pm
Tue:9:30 am - 7:30 pm
Wed:9:30 am - 7:30 pm
Thu:9:30 am - 7:30 pm
Fri:12 pm - 7:30 pm Open Today
Sat:10 am - 7 pm