ProSource of San Luis Obispo

Called looking for a product which they didn't have, but they were of huge assistance letting me know details about how I could obtain it, specifics on technical data and so on. Very impressive. Will be a consistent customer of theirs for all flooring needs from now on.

My experience with Alex at ProSource was excellent. I told him what I was looking for and he helped me pick out the perfect floor for my house. Dan Gates was the installer and he did a great job. The floor looks beautiful.

Sharing the same space as Cinderella Carpet One, I have to drop a review for this business too! Their showroom is well curated, with a HUGE selection of all kinds of flooring. Thankfully, they have a knowledgeable staff to guide you through it all. I found exactly what I wanted.

From the moment Alex introduced himself it was apparent we were going to be able to gain pertinent information on any & all questions! We browsed leisurely throughout the store, Alex checking now & then to see if we needed any help. Our condo carpet was sooo bad & unclean able it had become embarrassing to have people stop by. Once I spotted the 100% wool carpets, I knew I'd found what was going into my home. I've had wool carpet in two other homes and there is no comparison to any other fiber!!! Alex assured us that they use only the best of the best installers for the wool carpet. I fell in love with a patterned carpet!!! Alex had the installer come to our home to measure. With the pattern carpet there is a "repeat" in the pattern and in order to match the pattern you REALLY NEED someone very good at installing it!!! We absolutely LOVE this 100% wool!! There are no "off gassing " with wool. Pertinent to me as I have daily migraine disease. Odors from man made carpets can really bother me for weeks. The carpet is in our downstairs living space, on the stairs & into the upstairs living room. The pattern matches all the way from living spaces to stairs. Ties our home together beautifully!! I found a carpet for our bedroom at a different store. Alex checked into the brand and we were able to order it from ProSource also, streamlining the whole process into one job. I had questions on recommended vacuum cleaners for the wool. Alex phoned the company and had an answer for me that day! In fact ANYTIME we called on Alex he got back to us so promptly. Customer service was just exceptional through the entire process. There were no delays, we were notified when carpets arrived. The installation went smoothly and they took their time to go the extra mile!!! The pattern is beautifully matched!!! We have a more modern decor downstairs and western upstairs. This particular pattern & variety of colors works beautifully in both areas!! OOOHHHH and the feeling of bare feet on 100% wool is so cozy! Must not forget the rubber pad!!! It makes a big difference on the wool, but also on the man made carpet in the bedroom! Soft & squishy!!! We would do business here again in a heartbeat!!! So very efficient! Not something you experience all of the time!! Cindy & Rich Tarver...SLO

Excellent help and advice from Kerri @ prosource. She also referred us to an excellent installer, Hargis Flooring, who did a great job!