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Finmark Carpet One Floor & Home

Finmark Carpet One Floor & Home

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3.3 Google Review
19601 Parthenia St, Los Angeles, California, 91324, United States
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Oct 17, 2017
Horrible customer service I went into the store in order to choose a carpet for my staircase. When I entered Gary was greeting me - I stated taking pictures upon his consent, he stated that I was taking too many pictures...really? I didn't ask him to bring the samples that I choose to my house it was just for me to look again and see which ones I liked better. He set an appointment to come to my house to measure the space. I called a day before to make sure he will show up for the appointment. He was not in so I left a message which he never responded. He never showed up for the appointment nor did he call. I went to the store again to take more pictures and this time I met Austin he had a tooth pick in his teeth and I told him that I'm going to take pictures which he agreed. He went back to sit in his chair didn't ask if I need any assistance or have any questions - i had my boys with me and they were running around the store there was another guy i called the names of my boys and i saw him pushing one of my boys and saying go to your mom - so rude. I will never buy anything from them - horrible customer service.

Jul 26, 2014
They have done carpet and hardwood floors for us starting 15 years ago, 5 years ago, and again last week. Great selection and expert installation. A little more money than competitors, but it has always been done well.

Sep 30, 2014
Wonderful people to work with, have a great time with all the beautiful items they have to choose from, hard to decide but always fun. Thanks Glenn for all you have done and will be doing soon.

May 26, 2017
Wouldn't recommend this company to anyone.

Apr 21, 2016

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Opening Hours

Mon:9 am - 6 pm
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 6 pm
Fri:9 am - 6 pm
Sat:9 am - 5 pm Today