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The Home Depot

The Home Depot

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3.9 Google Review
695 E Hospitality Ln, San Bernardino, California, 92408, United States
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Google Reviews

Refresh Reviews 3.9


May 18, 2018
Love that they will always CHEERFULLY help me get things to the checkout and/or into my car. Usually plenty of staff around so i don't have to walk far if i do need help.

Oct 28, 2017
Excellent customer service. Tami assisted me a great deal with finding what I needed to find, going above and beyond. Very impressed by her at very least

May 26, 2018
I went to Home Depot to see about replacing the water heater I bought from them 5 months ago I went to customer service, now I thought customer service is all about the customer the lady at the customer service desk was rude rolled her eyes a lot and ask me well where is the water heater and I explained to her I'm going to have a hernia surgery the next week and she just looked at me like I was a moron not happy with Home Depot's customer service Home Depot needs to retrain there people at customer service to treat the customer with respect not rudeness and rolling eyes it was the worst experience I have ever had with a hardware store I'm not sure if I'll ever return to Home Depot I sure hope they read this and then inspect their customer service people after I got some help to get the water heater out of my truck I had to stand back in a big long line and she just kept glaring at me not happy with Home Depot or their customer service please do something with your people and customer service you might lose a lot of people from reading my post

Apr 24, 2017
My air compressor motor starts to struggle at about 50 PSI, and then shuts off. I purchased it from Home Depot about 16 months ago, and have used it between 8-12 times. I paid a $20 diagnosis fee and left my air compressor with the tools department so they could diagnose and hopefully repair it. They called me about a week later and let me know what was wrong, and said the part would arrive in a week or two. Two weeks later I called because they never called me. They said the part hadn't shipped yet, but it will arrive within a week, and the compressor will be ready same or next day that the part arrives. I received a call just under two weeks later. I was told the compressor was ready, and there was no Additional charge. I went to pick it up two days after receiving that call. The person at the tool repair and rental desk went somewhere in the store without saying where he was going. He brought my compressor back, covered in dust and un-touched. He said the part hadn't shipped yet, and he didn't know why I was told it is ready. I decided to take it home, so I signed a paper saying I picked it up. A couple days after I got my compressor home, I realized there was 50 PSI in the tank. That's what it was set to a month earlier when I dropped it off for repair at Home Depot. They had let it fill to that pressure when they tested it in front of me. This means they let it stay pressurized for a month. This worried me, because compressor tanks rust quickly if pressure is not released after use. I immediately let out the pressure, and sure enough, a big spray of rust came out of my compressor tank. The air compressor was damaged when I took it in for repair, and it is worse now.

Aug 17, 2017
Very helpful team. Needed extra flooring that was up in the storage area above the aisles. They got it down quickly and very friendly while doing it. Even helped stack it in our cart.

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Opening Hours

Mon:6 am - 10 pm
Tue:6 am - 10 pm
Wed:6 am - 10 pm
Thu:6 am - 10 pm
Fri:6 am - 10 pm
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