Foreign Floors

I would NEVER EVER use this company again! We are looking to install new laminate floors to my new home. Daniel comes in and did a measurement. He seems to be a very nice person and his quote is reasonable so we have agreed to go with his service. Half way through the project, ugly things came along: 1. They messed up with the sink valve so it was leaking. They told me the builder did not install the sink correctly at the first place. Their people were all gone at that time, so we have to pay extra for a plumber to come fix it and have the sink and toilet installed back on. The plumber told us that the leaking was caused by inapproporate removal of the sink . So who is telling the lie? 2. They did not do a correct measurement on the stairs so they have request us to pay additional money for extra materials. The materials takes a few days to come in, so we basically have to move in with the stairs unfinished; 3. They messed up our baseboard. Daniel never mentioned anything about the baseboard issue. So basically they have removed our new baseboard and reinstalled after the floor is done. All baseboard were cracked and have small pin holes all over them. It is really ugly to look at. I argued with them, they said we will need to ask a painter to do the caulking and painting for the baseboard, which takes... approx $1000. Excuse me? You just happened to forgot to mention this to us before we agreeing to do the floor??? Or as a consumer i was suppose to know what is caulking and how that is not included in the flooring work??? 4. Finally they have came in and finished the stairs. After that they have send me a final bill, which is $150 more than the original invoice. I immediately wrote back and showed him the original invoice. He first claimed that his invoice is just for labor, so the final invoice is for labor only. I insists that the quote is for both material and labor, so whatever payment we made to the store should be counted toward the total invoice. He finally agreed so this ugly contract has finally comes to a end. Now we have to pay additional $150 for plumbing, $150 for extra materials, and maybe $1000 more for fixing the baseboard. Our entire house is new, now we have to live with those ugly baseboard. I would not recommend any friend to this company ever!!!

Foreign Floors is your only bay area option when it comes to premiere quality at a genuine fair pricing schedule. These guys make what can be a daunting experience a time ease and excitement! These are true professionals. They bring a creative eye and deliver a premium craft. I can't express my gratitude enough for this company! After remodeling houses for 15 years I have yet to find anyone else that can match the level of knowledge and ability of Albert and Daniil!

Albert delivered in a major way. What started with new floors just in the bedrooms quickly spiraled into a fairly significant remodel, and they came through despite tight deadlines. Albert, Daniel and team were responsive, flexible, worked hard and fast, and were an all-around delight to deal with. Their attention to detail was above and beyond what we expected, and they continually went the extra mile to ensure we were satisfied. Albert accompanied us on runs to the tile and flooring store to offer valuable input in the decision making process, helped save us money wherever possible, and was on our side throughout the entire project. It's clear to me that they are one of the best companies in the area. I can't recommend them enough.

We contracted Albert and Daniel to redo flooring on our home we purchased recently. They did a wonderful job installing hardwood floors and carpets in the house. They were clear in their estimates, flexible in their schedule and completed the work on time. They were able to adapt & resolve any additional issues that were found. Their prices were highly competitive. Aside from flooring, they also provided moving services and did a thoroughly professional job of that as well. Overall, they were very dedicated and did an exemplary job. I would highly recommend contracting Foreign Floors for your flooring needs.

Albert and his team did a wonderful job with laminate preparation, installation, and post-installation services. They worked on my three-story townhouse and did a very high quality job on all of the floors and two staircases. I would highly recommend them to anyone.