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The Home Depot

The Home Depot

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3.6 Google Review
3272 W Shaw Ave, Fresno, California, 93711, United States
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Google Reviews

Refresh Reviews 3.6


Apr 4, 2018
My boyfriend and I wanted to purchase $179 automatic lock for the front door but couldn’t locate on the shelf. I asked twice for assistance and the associate was paged on the intercom: we waited 20minutes. I had to look online to check availability of this item. An associate came and started recovering the floor. She didn’t say a word and when we walked from the area she sat down in a chair and snacked on food. As we walked out there were several associate standing around talking. DM get on this issue!

Apr 8, 2018
Awful experience, went to customer service desk and waited for over 5 minutes to get help no one tried to help me or even acknowledge I was there. There were at least 5 people standing around talking to eachother. Whats the point of a customer service area if no one is trying to help one of their customers??? Never going back.

Oct 21, 2017
I'd give this store a 5 for the paint department alone, but like most Home Depots, i have to subtract a point for service. Finding someone who doesn't pass you buy without eye contact is difficult. But once you corner an associate, they all seem to be fairly knowledgeable and willing to help. So, be prepared to be on your own. Heat selection and always good pricing. Great sales during the holidays.

May 24, 2018
Did a great job showing me where to find items I need.

May 20, 2018
Asked for assistance in lighting area. Waited 20-30 minutes. 1 person came but went straight to another customer. Very disappointed so we left and going to Lowe's from now on.

INDUSTRY BLOGS

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Opening Hours

Mon:6 am - 10 pm
Tue:6 am - 10 pm
Wed:6 am - 10 pm
Thu:6 am - 10 pm Today
Fri:6 am - 10 pm
Sat:6 am - 10 pm

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