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Rugworks

Rugworks

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4.2 Google Review
5879 Commerce Blvd, Rohnert Park, California, 94928, United States
(707) 584-7847
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Refresh Reviews 4.2


Dec 21, 2017
I wish I could say great; however I’ve experienced better. To begin with we were given a schedule date for the rug to be installed. We were called 4 days prior to our original schedule date stating that they would be there the following day. Which was four days prior to the date we were given. After much discussion, and several phone calls back and forth from this company, we were able to go back to the original date they gave us for installation. (Not without undue stress and made to feel that the error was on our part. ) On the day of the installation, two gentlemen in a white unmarked van arrived. When asked for a business card or reference or some kind of identification with this company, they had none available. The two gentlemen worked until around noon, and took off for an hour and a half for lunch. Of which only one gentleman returned and worked until the job was completed The second gentleman returned around 1/2 hour to completion of the job to help the first gentleman finish up the job. We were told that job would take around four or five hours. The Job took between 9 and 10 hours to complete. We had an additional piece of carpet made special for a room which needed to be cut and bound. It was not ready on the day of installation. We were called a week and a half or so later saying that the special carpet could be picked up. We were not offered delivery nor placement of the carpet. When we picked up the carpet, we inquired about delivery. We were told you should’ve requested at the time that we called!

Jan 22, 2015
Wow, I got Rugworks to come to the home I'm moving out of to repair some bad damage my cat did to the carpet - she had clawed a hole all the way through it and scuffed up a pretty large area. Their Jeff came out and he is an artist at carpet repair. He was very personable, fast, and really knows his stuff.He did an absolutely beautiful, seamless job. You can't tell where the repair starts and ends - my moving helper and I actually got down on the floor after he left to try to find the edges of the repair and could not see it. I'm so happy with their service! Bill and everyone I dealt with at Rugworks were top notch.

Aug 19, 2015
Thea guys are amazing .

Oct 15, 2018
Buen servicio

Sep 14, 2018

INDUSTRY BLOGS

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 5 pm
Sat:10 am - 3 pm

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