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Zothex Flooring

Zothex Flooring

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4.8 Google Review
4021 N Freeway Blvd #STE 100, Sacramento, California, 95834, United States
(916) 925-1958 www.zothexflooring.com
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Google Reviews

Refresh Reviews 4.8


May 9, 2018
This review is long overdue. We just had our carpet floors done by Zothex Flooring. They took the time to help us choose the right color and quality of carpet for our home. Everyone is really nice at the office including the front desk lady, the general manager, project manager and the owner. Clayton, the owner, is very knowledgeable and helpful with suggestions and color coordination. Carlos, was our project manager, and made sure that the floors were in on time and correctly done. Overall, we’re very pleased with our floors and recommend Zothex Flooring to whoever is looking for new flooring. Thanks Zothex Flooring.

May 16, 2018
Had to contact Oscar Castaneda from Zothex Flooring about an addition to the floors that were put in almost two years ago. Oscar was able to assist me with my request and found the same material from 2 YEARS AGO! Really pleased with the customer service. The floors still look great and I always get compliments on it. Happy to see this company is still around and doing well. Definitely recommend them!

May 9, 2018
I just wanted to take the time to post this review publicly. We just had our floors done with Zothex Flooring, and we couldn’t be happier. Carlos, was our project manager and he was on point with everything. He was patient with us and took his time to make sure we selected the right floors for our home. We have busy household with 4 small dogs and two kids. Carlos suggest the water proof vinyl floors that we absolutely love. The colors look great and coordinated accordingly with our paint scheme. We had it done throughout the whole house, about 2100 sq ft worth. Carlos also suggested replacing the baseboards, which the installers did an excellent job with the cuts and installation. All in all, we will absolutely recommend Zothex Flooring to any of our neighbors.

May 9, 2018
The contractors that installed the floors were fantastic. However, the company and their management were rude and disorganized. This impacted the contractors timing and work. Managment said installation would begin in three days, per our contract agreement. It took them two weeks to start then another five weeks for all the product to be delivered. Our home was in complete disarray. When I called for updates, they appeared confused and acted as if they forgot to order the product. The product they sold us is horrible. They told us the laminate wouldn’t scratch, but it has several deep scratches in every room of our house. They also said the flooring would be waterproof, but when moping the floor, water quickly gets under the transitions. I know this is going to cause mold to grow due to the dark, damp and warm environment under the transitions. Carlos told me he would get someone to deal with these concerns. It has been two months, and no one has followed regarding the concerns. They were rude and pushy. After we signed the contract, they relentlessly tried to sell us a product we did not want. I feel like they overstocked the item and needed more space for storage, which would explain them staying they would have the product in and begin installment within three days, per our contract. We were trying to get the floors in quickly before our family came into town. What agitated me most was that they continuously talked over my girlfriend, were overall disrespectful and misogynistic.

May 12, 2018
Had my bathroom done about 1 year ago. Tile is holding up great and Zothex Flooring did a great job on the install. Sorry took so long to get this review done. Definitely recommend them.

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm Open Today
Fri:9 am - 7 pm
Sat:10:30 am - 4:30 pm

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