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Marsh's Carpet

Marsh's Carpet

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2.2 Google Review
8375 Elk Grove Blvd, Elk Grove, California, 95758, United States
(916) 714-8562
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Jun 24, 2017
It has been profound disappointment dealing with this vendor. When the estimator came out, he did not order enough materials to finish the job first time they came out! When they came out the second time, they still had not enough materials to finish the job!! They say the third time is the lucky charm... not so in this case. The worker who came out, did not have all his tools to finish the job... so the work suffered. So, here I am waiting for the installers to show up and correct their mistake, and they are a "NO SHOW"!!! How do they stay in business?

Nov 18, 2017
They did a horribly embarrassing job on my floors. Very upset that I wasted my hard earned money on such shotty work. I have multiple large gaps in my floor, they destroyed my base boards, and when asked to come back and correct it, it wasnt fixed properly. They sent the same crappy workers to fix the mistakes after i specifically requested to have someone else out.

Feb 18, 2013
We went with the 1.99 instal special that ended up being a nightmare due to the quality of the product being half gloss and half flat. The installers noticed it and pulled up half the house that they had already installed to get consistent product. Days later, same issue. It was not Marsh's fault but they upgraded any and everything to make it right and even gave us an upgrade on better quality at cost. When I first started looking at their selection, there higher quality floors were over my budget. It actually made me sad because it really looks great. All in all, a little headache, but the upgrade at cost was IN my budget so now I have amazing floors that I wanted in the first place. Mr. Marsh personally dealt with my wife and I on the issue so they stay true to the fact that they are family owned and ran. Will use them again and highly recommend their Elk Grove store.

Jul 17, 2014
I walked into the store and got a price on carpeting my stairs. I called and they told me that I could not get it till the 29th of July. I needed it sooner since I have a 1 1/2 yr old upstairs. He said he would check and get back to me. I called again and he had stepped out. Left my name and phone number to call. NO CALL. Now it is the next day and no call back. I guess the job at $500 was not enough or they did not want to do stairs. U judge for yourself. Very dis-satisfied. As of 7-17-14 the person I dealt with called back and I got a pretty good deal. All apologies were meant with a good explanation. Now have the carpet that will be installed. That will be figured out on Saturday. So far so good.

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Opening Hours

Mon:9 am - 6 pm
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 6 pm Today
Fri:9 am - 6 pm
Sat:10 am - 5 pm

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