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Lowe's Home Improvement

Lowe's Home Improvement

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3.9 Google Review
800 E Bidwell St, Folsom, California, 95630, United States
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Refresh Reviews 3.9


May 5, 2018
It turned out to be a fairly quick pickup time which was very pleasant because it was a warm humid day and I had a lot of things to do. I will say they are organized and got things done fairly rapidly even with several people trying to get their products at the same time

Mar 7, 2018
I'm only posting this in response to Lowe's Home Improvements sending an automated request for a response. That being said; I went to Lowe's looking for a dishwasher, refrigerator, tiling for a large portion of my house, and carpet. I had difficulty finding someone to assist me. When I did have a question regarding a tile sample that had no markings (it was in a stand alone display of other samples), the store employee i found was slightly rude. While waiting for him to obtain some information, I began to wander around considering also buying a stove. Still I could find no one to assist me and I left. I still need all of these things in a short amount of time. I will search elsewhere tomorrow. Sad because I've been a customer here for more than 15 years and purchased my first kitchen appliances package from them. This time I will likely go with a competitor.

Feb 25, 2018
Purchased $1200 worth of blinds in November 2017. One blind was defective and would not retract within the 90 day return period. Unfortunately it looks like I’ll be paying for a new one as my multiple calls to the blinds department were never picked up and my messages never returned. The people jn the blinds department were apparently too busy on lunch break. I came to Lowe’s because I felt they had better service than Home Depot. I was wrong.

Jan 26, 2018
Good products for the most part. A little too much chit chat between employees at the register and perhaps just a little more friendly interaction with customers. Sorry, but you asked!

Apr 13, 2018
Bad customer service, I needed a paint match and I brought a sample and the paint specialist rudely told me it was dirty and he can't match it... So I asked him if he can clean it ..? (He had cleaning supplies for it) he looked at me and said "I can try" this is a lazy store no wonder home Depot is so much more busy

INDUSTRY BLOGS

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Opening Hours

Mon:6 am - 10 pm
Tue:6 am - 10 pm
Wed:6 am - 10 pm
Thu:6 am - 10 pm
Fri:6 am - 10 pm
Sat:6 am - 10 pm Today

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