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Gew Hardwood Floor Inc

Gew Hardwood Floor Inc

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4.3 Google Review
44711 S Grimmer Blvd ## A, Fremont, California, 94538, United States
(510) 683-0650 www.gewfloor.com
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Google Reviews

Refresh Reviews 4.3


Apr 6, 2018
I love the service we received. It was very pleasant to work with them. Unfortunately I didn't recall her name but she represent the store and doesn't try to sell us more expensive hardwood. She cares about what we want, and lead us to possible options and let us choose. We are happy with our new floor's look! Thank you.

Aug 15, 2016
I want to shed more light on my review. Mr. Chauncey is a great, honest sales person, I cannot be more happy to do business with him. Chauncey finished my order, and scheduled free delivery date. Many thanks, man, great shopping experience so far. But things happened later make them untrustworthy. 1: I gave them check on Thursday, and asked them to cash it on Monday. It's very clearly communicated with special note on the check. But Ms Wu cash it immediately anyway. I have to call the bank and cancel the check. 2: I have arranged contractor to do the work based on the delivery date. But the day before scheduled delivery date, Ms.Wu informed me that floor is not available. They already sold the floor to another guy. They have to order new material, which will come in a few weeks later. I was shocked and furious for this change, but Mr Chauncey was on vocation. I threaten to protest at their store. The second day, Ms. Wu said they managed to find the materials for me. Clearly, this drama is either an dishonest act or terrible store management. 3: Chauncey arranged free delivery for me. But store challenged me that they never promised free delivery. I have to argue and provide proof for it. It's either an in-consistent business practice or didn't treat customer with respect and honesty. Based on those drama, I wouldn't recommend the store. P.S I wrote this review after 3 months in response to a follow up call from the store. I feel that Mr. Chauncey deserve a 5 star, and I appreciate his great service. But again, the feeling about those drama from other personnel and store management was terrible...

Mar 8, 2018
Great service

Jul 5, 2016
They have many selections and kind service! Best of all, price is great!!

Mar 4, 2017

INDUSTRY BLOGS

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Opening Hours

Mon:9 am - 5:30 pm
Tue:9 am - 5:30 pm Today
Wed:9 am - 5:30 pm
Thu:9 am - 5:30 pm
Fri:9 am - 5:30 pm
Sat:10 am - 4 pm

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