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Artistic Tile & Stone

Artistic Tile & Stone

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4.4 Google Review
830 Bransten Rd, San Carlos, California, 94070, United States
(650) 631-8453 www.artistictile.net
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Google Reviews

Refresh Reviews 4.4


Apr 17, 2018
Jake Tran at Artistic Tile and Stone is incredibly helpful and patient. He was accommodating and listened to our ideas to help design what we envisioned for the perfect bathroom and kitchen remodel. He even remembered us after we returned five weeks after our initial visit and was right on the ball. I highly recommend them and actually already referred a friend of a friend who will be starting a project soon.

Oct 24, 2017
Ordered tile for a large bathroom from Daniel. Couple of days later I was informed the trim for some of the tiles were on backorder with delivery in 8 weeks. Though inconvenient, my clients definitely wanted this tile for their master bath. I called at 6 weeks to check, then at 8 weeks with a promised delivery at end of week. Called again following week and promised in two weeks. Delivery was scheduled for Friday week 11. It did not show up. According to Artistic "factory production problems." How could Artist's supplier not know this weeks earlier? In the meantime all other tile installed waiting for trim. Daniel elevated the issue with their supplier and manufacturer (he kept me informed via copies of emails) and glad to say tile is finally installed. Though I'll steer clear of Island Stone products in the future, Daniel and the Artistic team, through dogged effort, were successful in securing the tile.

Jun 5, 2017
Great selection of tile but their customer service was poor. My group and I were there from. 330 to 5 (closing time) and not a single person greeted any of us. When we realized they were closing we began to out away tiles ourselves. When we headed towards the door we had left just a few on the table and the employee asked of we were done. We said yes and thanked her but still no actual greeting or thanks or anything. Guess they didn't want our business.

May 17, 2016
Incredible passionate people who know a lot about all products and adapt the best one to your needs.

Jul 25, 2017

INDUSTRY BLOGS

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Opening Hours

Mon:7:30 am - 5 pm
Tue:7:30 am - 5 pm
Wed:7:30 am - 5 pm
Thu:7:30 am - 5 pm
Fri:7:30 am - 5 pm
Sat:10 am - 4 pm

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