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Creative Floors

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3.4 Google Review

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7400 Southland Blvd, Orlando, Florida, 32809, United States

(407) 856-0994 www.creativefloorsonline.com/location

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Jonathan

Jun 11, 2018

I’ve had two projects completed with Creative Floors, one being the entire house with wood plank porcelain tiles and carpet (over 3,000 sqft), the other being laminate floors in various bedrooms in a different property. I was very happy both times and would highly recommend them. I worked with Nancy both times.

Sep 1, 2018

I purchased Daltile wood look floors and the sample at creative floors was completely different than the product that was installed ( they were brown like wood but had orange variations when installed). During installation it was discovered the floor was a burnt orange color vs brown like the samples I was provided. Unfortunately I had to have the floors removed due to the uncertain dye lots. I was charged $4000 to have the floor removed, for the product that was installed, the tile that was installed and a 20% restocking fee for the product I returned. Nancy said she was going to meet with the rep to see if the 20% restocking fee could be waived and I never heard from her. This would have never happened had I went to Lowes or HomeDepot or flooring America ( who guarantees if you do not like the product they will take of it). Against my better judgement I went to an unreputable company that does not care about there customers. To make it worse I needed to find new floors and have the floor installed. They did not offer any discounts or relief at all. Even if the variation was normal and I picked the wrong floor, they could have only charged me cost or some kind of discount that would have broke even for the error and I would have purchased new floors and had them installed. But they were cold hearted and greedy. Luckly I found new flooring and installation at SCS floors the owner was very nice and helpful.

Henry Checo

Oct 3, 2018

Nice store and very competitive prices

Priya Lakshminarayan

Oct 27, 2016

We just had laminate installed by Creative Floors. We went to their Orlando location. Chris helped us with our flooring needs. He was really patient and went over all the details and answered all our questions. He called us to keep us in the loop regarding the material delivery and the install. Mark and Chad were our installers and they were extremely professional. They were there at our place at 9am sharp and worked up until they ran out of material. They were really fast and efficient, but never rushed the work or cut corners. Their attention to detail was amazing. They moved all the heavy furniture in a room, ripped out the carpet, cleaned under it, bolted down any loose floor boards and installed the flooring. Most importantly, they didn't make a mess. They swept out each room after they finished the install and cleaned up after themselves after they left (even cleaned the driveway and front door to get the sawdust off from all the cutting). They answered any and all questions we had patiently. We now have floors that look amazing! We highly recommend Creative Floors to anyone looking to have laminate installed.

Crystal Ellis

Nov 14, 2016

I put in an order for some tiles several weeks ago. I went back 2 seperate times to see if my order came in. I was told by Nancy Campbell, the sales rep that I placed my order with, that my items were on backorder and she would call me later on that day with an update. Of course she never called. I called them today to check the status of my order. 1st time. Nancy wasn't in but they would have her return my call as soon as possible. 2nd time. Several hours later... Nancy is on a call with a customer let me take down your number (for the 3rd time) so she can call you back. Several hours later... still no phone call. I was highly satisfied with the products I received from them but their lack of professionalism is forcing me to take my business elsewhere.

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Opening Hours

Mon:10 am - 8 pm

Tue:10 am - 6 pm

Wed:10 am - 8 pm

Thu:10 am - 6 pm

Fri:10 am - 6 pm

Sat:10 am - 4 pm