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Dunedin Floors & Granite

Dunedin Floors & Granite

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4.1 Google Review
4340 Flora Ave, Holiday, Florida, 34691, United States
(727) 940-8900 dunedinfloors.com
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May 16, 2018
We are very dissatisfied with our tile and carpet installation from Dunedin Floors and Granite. The grout between our floor tiles is permanently stained from basic foot traffic. Repeated cleaning attempts have not made a difference. We were told our grout would be sealed, but obviously it was not. Regarding the carpeting, our carpeting is bulging and our carpet pad is compressed and offers little padding. We paid for a "premium" carpet pad, and what we got was not good if it is this bad only four years later. We contacted the company regarding the carpet bulging and grout staining. The manager Joe Crouch came out on site and said that the bulging of the carpet was due to using a rental carpet cleaner on it. I agree to disagree with him there, and there is no way to tell unless the carpet is removed from the padding. Joe stated he would check our records regarding the grout sealing, but he did not. When we contacted him multiple times, he ignored us completely without any response. What kind of manager does that? We paid this company $7,140 for this job only four years ago. Now we will have to pay another company to professionally clean and seal the grout. We are also considering replacing the low quality carpet and padding in our house. How could anyone be satisfied in this situation? The quality of materials, installation, and service from dealing with this company was very low. Because of this experience, we strongly recommend you look elsewhere for another more reliable and professional company.

May 10, 2018
These guys always do what they say and follow up with every job if there's ever a problem they will stand behind their work and I'll make sure that the job gets done on time and on budget

Sep 18, 2017
Great selection of natural granite, tiles and flooring options. Armond helps you through the selection process. Best of all, when he quotes your price, it includes everything, not like the other two home improvement stores that then add for edge design, sink cuts, install and removal. We got a great deal that beat the other places with big savings $$, and his crew is really nice and courteous. I highly recommend this store for your granite, and they get new selections all the time too!

Jan 10, 2017
I had signed a contract to have granite installed in my kitchen, this was too be completed by October 24th on or about. The manager/salesperson did a great job in helping me pick the right granite and the price was great. Unfortunately this never happened. It seemed everything happened all at once. I believe that the installers bit off more than they can chew!!! I was promised a certain date and kept on changing the times. They said the machine broke and were backed up and so forth. My husband and I decided to go there and cancel our order to our surprise there truck was there and getting ready to deliver and install an order, NOT OURS OF COURSE. The salesperson gave us money back immediately so it made us think that our granite was not even cut. We had to start all over, we went to St. Pete picked out what we wanted they came over and did a template during the week and installed it for me by the following week.. We paid more for the granite but it was worth it. I was having a party in our home so it had to be completed on time. SOMETIMES YOU HAVE TO PAY MORE BUT YOU GET IT DONE IN THE TIME FRAME THAT YOU WANTED.

Sep 6, 2016
Very nice and respectful staff! They answered all my questions!!!! I'm very satisfied and strongly recommend them.

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