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Lowe's Home Improvement

Lowe's Home Improvement

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3.9 Google Review
3250 Cobb Pkwy NW, Kennesaw, Georgia, 30152, United States
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Google Reviews

Refresh Reviews 3.9


Sep 19, 2018
I'm in your store for 45 minutes and I never get help until I go find somebody. The pictures are of everybody that works here standing around talking. And of course after finally getting help they didn't have either item I was looking for well the employee couldn't find it. Very disappointing. Then I go a little bit further which I should have done to begin with. To Home Depot and low and behold before I even make it in the building I am greeted by an employee. I walk in the doors I am greeted by second employee to ask me what I'm looking for. I he could not help me exactly with where it was he immediately grabbed another guy who would know. He took me straight to it and it literally half the time I was in Lowe's I am out of home depot with what I was looking for. And guess what I didn't spend 30 minutes looking for somebody to help me. that didn't end up helping me at all. Lowe's you need to seriously step it up! One last thing these people that are leaving you five star ratings for your customer service must have very very very low standards.

Sep 26, 2018
20180926..We like Lowe's for their home improvement items. We feel that their selection is better than Home Depot when it comes to upgrading for the homeowner. Where Lowe's compares poorer to HD is in contractor supplies. If we are upgrading the looks of our home, we will likely find more options at Lowe's. If we need to repair or upgrade something in the bones of the house, we will more likely find what we need at HD. Prices are nearly the same for similar items but If there is a difference, Lowe's usually is less (but rarely by a lot). We like the checkout at Lowe's because it doesn't try to force us to use the self-check out (they don't have one - yet?). But often they only have one register open and if a customer has a problem with a ring-up, grab a snack (they are over-priced just like HD ☹️) for the wait.

Jul 12, 2018
Not sure why a business who is glad to take my money would always have bad service. Just walked out trying to spend my money because their was 1 register and 8 people deep. Heading to Home Depot sorry i came here first cuz its closer.......

Oct 4, 2018
I only shop Lowes. Additionally, Lowes offers a ten percent veteran discount on all purchases, and have a great, knowledgeable staff.

Aug 14, 2018
The worst customer Service ever! The staff is slow about helping. Awful ! The company has went down hill and Home Depot is a better store by far with 100% great service.

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Opening Hours

Mon:6 am - 10 pm
Tue:6 am - 10 pm Open Today
Wed:6 am - 10 pm
Thu:6 am - 10 pm
Fri:6 am - 10 pm
Sat:6 am - 10 pm

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