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The Home Depot

The Home Depot

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3.7 Google Review
4121 US-78, Lilburn, Georgia, 30047, United States
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Google Reviews

Refresh Reviews 3.7


May 9, 2018
You have a better chance of getting a human to answer at the DMV than you do at this store! I have tried calling 3 times for 1 quick question; winding through phone system only to hold, hold, hold. I seriously doubt at 8p on a weeknight that all the orange farts are busy esp. considering the phones clip to their less than helpful aprons. No problem, my money and I won't bother you again.

Dec 30, 2017
The customer service sucks at this Home Depot store. The employees walk around but rarely are they able to help. Today, I asked an associate for help but it wasn't her area so she called for someone else. After waiting 30 minutes I decided to leave. When I got to the self checkout to purchase the few items in my hand, the associate that called for someone to help me was working that area. She asked if anyone ever came to help. I told her no and she apologized. I made my purchase and left the store. I went down the street to Lowe's and had a completely different experience. I had multiple offers for help. Plus, Lowe's makes it easy to call for help because they have call buttons in all of the departments. Home Depot is like Walmart while Lowe's is like Target. The customer service at Lowe's is always great!

Mar 31, 2018
Unfortunately service is not the common name here. You walk around trying to find something with constant I don't knows when you can get an employee to stop. Then they refer me to a company I filed a huge complaint against for their horrible service and installation. Yea I'll go back to Lowe's pay a little more but better service.

Feb 25, 2018
Huge store and a great product selection. Customer service is a notch above most as well, with employees being consistently helpful and polite.

Mar 4, 2018
Been here multiple times nothing out of the ordinary. Just your regular run of the mill home Depot. *Bonus* it's right next to a crispy creme.

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Opening Hours

Mon:6 am - 10 pm
Tue:6 am - 10 pm
Wed:6 am - 10 pm
Thu:6 am - 10 pm
Fri:6 am - 10 pm Open Today
Sat:6 am - 10 pm

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