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Dillabaugh's Flooring America

Dillabaugh's Flooring America

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4.4 Google Review
11522 W Fairview Ave, Boise, Idaho, 83713, United States
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Refresh Reviews 4.4


Apr 27, 2018
My husband and I received excellent service from Bobby! He was professional with our in-home estimate, very helpful as we chose multiple products and worked to stick within a budget, and patient with our needing to make many trips taking samples home in order to choose. I highly recommend this store and Bobby!

Apr 12, 2018
This was such a privilege doing business with DFA. My salesman Bobby Haynes was great to work with. Did not have to pay a $75.00 fee for measuring as with Lows or a 50.00 fee with Home Depot. Anyone needing home remolding go to Dillabaugh's.

Jan 25, 2018
This company promised to take care of us after a flooded basement and Premier Flooring bailed on an install. They arrived December 4th - 7th. Didn't measure the bathroom correctly, so had to wait another two weeks to get that done. It's almost February and our flooring still isn't completed. They have completely forgotten about us. Not only that, the workmanship is shoddy and the installer didn't seem to care that he left large gaps in some areas. If I could get a refund or take them to court, I would in a heartbeat. I suggest everyone stay as far away from these unreliable, unprofessional, promise-breaking amateurs as possible. Would never recommend them, and we completely regret hiring them.

Jan 3, 2018
Dillabaugh's Flooring America is a horrible company. They have been so dishonest for a "Christian" company. They have the worst customer service I have ever encountered. They do not respond to emails in a timely manner. They tell that they are unwilling to compensate me for damage that their installers caused to my property. After waiting for several weeks for a response when I asked for their insurance information so I could file a claim for my damaged property, the following is the response I received: "we have had a direct conversation with our installer and he is stating that he did not cause this damage. I apologize for this inconvenience of course, as we are put in the position yet again of he said/he said." Do not trust Dillabaughs and do not trust their installers. They have been horrific to work with and I will NEVER do business with them again.

Feb 28, 2018
After water damage, Dillabaugh's repllaced our old wood and carpet with solid maple. We could not be happier with the job they did. I highly recommend their work and the integrity of their foreman, Matt.

INDUSTRY BLOGS

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Opening Hours

Mon:9 am - 6 pm Today
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 6 pm
Fri:9 am - 6 pm
Sat:10 am - 3 pm

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