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Havel Floor Covering Inc

Havel Floor Covering Inc

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3.5 Google Review
Clarkston, Michigan, 48346, United States
(248) 620-4523 havelfloors.com
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Refresh Reviews 3.5


Apr 7, 2018
Looking to get my main level floor replaced. Spoke with owner Brian to come out and give me an estimate on Saturday at 11:00am. Called Brian at 11:30am to find out if he was still coming. I was given some excuses and I was understandable that there are moving parts and you have to rely on other people to run a business. He asked if he could come by later between 2-3 I said no problem. 315 he calls and I ask why he didn’t call sooner to tell me he was going to be late. He then recommends that I come in to see if they have anything I would be interested in before he comes out. Why even bother make an appt? Why bother with a website? I have a wife who works retail and 3 kids. Brian you don’t start telling someone interested in your services that I am giving you s*#% because I expect a phone call saying that you are busy and either can’t make it or need to reschedule. Smh. Can’t believe I was dealing with the owner. Totally unprofessional and rude!!!!

Feb 28, 2018
Brian was very knowledgeable and helpful. Thanks Brian!

Apr 14, 2017
Havel Floor Covering did a great job carpeting our two bedrooms. Their price was very competitive, advice was excellent and their installers were outstanding!

Aug 11, 2016
I wish I could give ZERO STARS! We ended up NOT going with this company thankfully and you would do well to follow our lead on this. The jerk who scheduled an appointment to come out to our house called AFTER his appointment time to say he wasn't coming and to say he hadn't even brought out his samples! A flooring person with no samples?! Really?! When I called to tell him that he should have had the courtesy to call us BEFORE his scheduled appointment time he told me "Go f*** yourself c***" NO ONE deserves to be talked to that way. RUN.

Aug 27, 2013
If you value your time, do not use this company. I scheduled an in home estimate and took half a day off work. They never showed up. I called them and they said 'I jotted down your appointment but forgot to put it in the appointment book'. This company is unorganized and unprofessional, avoid at all costs.

INDUSTRY BLOGS

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Opening Hours

Mon:10 am - 7 pm
Tue:10 am - 7 pm
Wed:10 am - 7 pm
Thu:10 am - 5 pm Today
Fri:10 am - 5 pm
Sat:10 am - 5 pm

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